Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Insightful Reviews & Ratings
    707 Ratings
    Company Website
  • Careerminds Reviews & Ratings
    46 Ratings
    Company Website
  • ALMobile Reviews & Ratings
    29 Ratings
    Company Website
  • iTacit Reviews & Ratings
    46 Ratings
    Company Website
  • LS Retail Reviews & Ratings
    212 Ratings
    Company Website
  • RemotePeople Reviews & Ratings
    546 Ratings
    Company Website
  • Monitask Reviews & Ratings
    358 Ratings
    Company Website
  • Bridgit Reviews & Ratings
    80 Ratings
    Company Website
  • Edgefinity IoT Reviews & Ratings
    6 Ratings
    Company Website
  • Planfix Reviews & Ratings
    58 Ratings
    Company Website

What is Wisdom WFM?

Wisdom WFM stands out as the most dependable and user-friendly method for effectively managing your workforce. With this system, you can effortlessly achieve agent satisfaction, minimize wait times, and enhance overall productivity. As a pioneer in AI-driven Workforce Management, Wisdom WFM was the first to leverage actual data for accurate forecasting and remains the sole provider with this unique capability. The platform employs an advanced AI solution that meticulously examines every transaction detail, enabling it to predict and schedule communications across chat, phone, and email. This all-encompassing solution has consistently demonstrated its ability to lower wait times, decrease customer complaints, and elevate the job satisfaction of your front-line employees, ultimately fostering a more efficient work environment. By choosing Wisdom WFM, you not only optimize workforce management but also contribute to a positive organizational culture.

What is Wisdom Community?

Wisdom empowers seamless communication with customers and team members, enables the formation of workgroups, task assignments, and fosters unprecedented collaboration, all through a singular platform. This innovative community engagement platform streamlines support costs, enhances understanding of customer behaviors, elevates the customer experience, and boosts return on investment. Your workforce will experience a deeper sense of connection and validation, enabling them to unlock their full potential. Wisdom represents a transformative approach to knowledge-sharing, crafted to integrate both external and internal communities, facilitating the exchange of values, discovery of shared goals, and ultimately promoting collective advancement. With just one click, you can connect effortlessly to discussion boards and groups, bringing everything together in a centralized hub. By consolidating information, you can significantly save both time and financial resources. Furthermore, this holistic approach fosters a culture of collaboration that can lead to innovative solutions and improved team dynamics.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

$2000.00/month/user

Pricing Information

The pricing depends on the scope of the project. Please contact us for more detailled information and a demo.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

L3 Prime

Date Founded

2002

Company Location

Canada

Company Website

wisdomwfm.com

Company Facts

Organization Name

zehnplus

Date Founded

2021

Company Location

Switzerland

Company Website

getwisdomcommunity.com

Categories and Features

Workforce Management

Budgeting & Forecasting
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Popular Alternatives

Popular Alternatives

Wisdom Share Reviews & Ratings

Wisdom Share

Mentor Resources, Inc.
Wisdom Share Reviews & Ratings

Wisdom Share

Mentor Resources, Inc.
SuperMind Reviews & Ratings

SuperMind

Shanghai Yushu Technology
SuperMind Reviews & Ratings

SuperMind

Shanghai Yushu Technology
REC.VC Reviews & Ratings

REC.VC

MNS.VC