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What is Wisely?

Restaurant brands that excel in various sectors are improving the customer experience through tailored strategies that boost customer lifetime value by utilizing Customer Intelligence. There is a proven strategy to attract and maintain high-value customers over the long term. Profitable brands are empowering every department to improve their effectiveness. Companies that have a profound understanding of their clientele and apply that insight throughout their business operations will excel in market share, brand awareness, and overall industry standing. Customer Lifetime Value (CLV) reflects the earnings generated from each customer, from their first interaction to their last transaction. Top industry players are emphasizing this crucial performance metric as an integral aspect of their overall strategy. By effectively managing your guest data and eliminating data silos, you can attain a holistic view of all your customers. Moreover, identifying your top 5% of customers based on their Customer Lifetime Value can dramatically enhance your brand's overall performance. In the end, brands that focus on personalization and intelligence not only prosper but also build enduring connections with their customers, fostering loyalty and repeat business. This commitment to understanding and meeting customer needs positions them for long-term success in a competitive marketplace.

What is Olo?

Olo stands out as the premier platform for on-demand commerce, driving the digital evolution of the restaurant sector. Its enterprise SaaS solution empowers brands to optimize the synergy between their digital presence and physical locations by handling millions of orders daily. The Olo platform enables brands to effectively capture consumer demand and streamline order management across various channels. With access to a network of over 100 technology partners, Olo customers can design adaptable digital experiences within a versatile restaurant commerce ecosystem. More than 500 restaurants utilize Olo to boost their digital sales, enhance profitability, and foster direct relationships with consumers. In a strategic move to bolster its offerings, Olo acquired Wisely, a prominent player in customer intelligence and engagement for the restaurant industry, in October 2021. This acquisition further strengthens Olo's capabilities and commitment to enhancing customer interactions for its clients.

Media

Media

Integrations Supported

Ecotrak

Integrations Supported

Allset
BuyerGenomics
DoorDash
Givex
Marqii
MicroSale
Mobivity
Ovation
SOCi
Spendgo
TD Bank Merchant Solutions
TRAY
Uber Eats
Wisely
Worldpay
Yelp
Yext
mParticle
rpower POS

API Availability

API Availability

Pricing Information

$200 per month
Free Trial Offered?

Pricing Information

Visit the Contact Us page on our website to get in touch with our team for pricing details.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wisely

Date Founded

2014

Company Location

United States

Company Website

getwisely.com

Company Facts

Organization Name

Olo

Date Founded

2005

Company Location

United States

Company Website

www.olo.com

Categories and Features

Customer Intelligence

Not specified

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Categories and Features

Customer Intelligence

Not specified

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Restaurants
Order Tracking
Routing
Scheduling
Surveys & Feedback

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Last Mile Delivery

Not specified

Online Ordering

Menu / Product View
Mobile Ordering
Reporting / Analytics
Secure Payment Processing
White-Label

Restaurant Management

Menu Management
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management

Restaurant Marketing

CRM
Customer Data Platform
Email Marketing
Feedback Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Website Builder

Restaurant Reservations

Email Marketing
Feedback Management
Guest Data
Guest Notifications
Online / Website Reservations
Reminders
Reporting / Analytics
Text/SMS Communications
Waitlist Management

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