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What is Wisely?

Restaurant brands that excel in various sectors are improving the customer experience through tailored strategies that boost customer lifetime value by utilizing Customer Intelligence. There is a proven strategy to attract and maintain high-value customers over the long term. Profitable brands are empowering every department to improve their effectiveness. Companies that have a profound understanding of their clientele and apply that insight throughout their business operations will excel in market share, brand awareness, and overall industry standing. Customer Lifetime Value (CLV) reflects the earnings generated from each customer, from their first interaction to their last transaction. Top industry players are emphasizing this crucial performance metric as an integral aspect of their overall strategy. By effectively managing your guest data and eliminating data silos, you can attain a holistic view of all your customers. Moreover, identifying your top 5% of customers based on their Customer Lifetime Value can dramatically enhance your brand's overall performance. In the end, brands that focus on personalization and intelligence not only prosper but also build enduring connections with their customers, fostering loyalty and repeat business. This commitment to understanding and meeting customer needs positions them for long-term success in a competitive marketplace.

What is TablesReady?

Our SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.

Media

Media

Integrations Supported

Ecotrak
Olo
PayDay Portal

Integrations Supported

KonnectzIT
Square POS
Square Payments
Square for Restaurants

API Availability

API Availability

Has API

Pricing Information

$200 per month
Free Trial Offered?

Pricing Information

$59/month
Send up to 150 messages with our Free Plan. Paid premium plans start at $59 for 2,500 messages. Month-to-month. Cancel anytime.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Wisely

Date Founded

2014

Company Location

United States

Company Website

getwisely.com

Company Facts

Organization Name

Table's Ready, LLC

Date Founded

2011

Company Location

United States

Company Website

www.tablesready.com/

Categories and Features

Customer Intelligence

Not specified

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Categories and Features

Appointment Reminder

Not specified

Queue Management

Appointment Scheduling
Communication Tools
Dashboard
For Restaurants

Reservations

Activities Booking
Booking Notes
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Restaurant Management

Not specified

Restaurant Reservations

Guest Notifications
Online / Website Reservations
Reminders
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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