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What is Woodpecker IT?

Woodpecker Issue Tracker is an adaptable and intuitive software solution aimed at managing workflows and processes for both small to medium-sized businesses and larger organizations. Numerous clients, such as AVS, have effectively leveraged Woodpecker Issue Tracker to streamline their operational processes, manage requirements, and perform traditional error tracking with ease. Each task moves through a clearly defined workflow, and users can customize various statuses according to their specific needs. The software includes a selection of template projects that can be modified to align with particular requirements, providing flexibility for users. Additionally, there is an option to completely redesign the workflow to accommodate unique project demands. Each status is visually indicated by a color, which not only enhances clarity but also aids in better tracking of progress. This color-coding mechanism is consistently utilized across all field views, ensuring that users can easily understand the status tied to each item. The software's flexibility and user-centric design position it as an ideal solution for companies aiming to optimize their operational efficiency. As a result, organizations can expect improved collaboration and communication among team members through the use of this powerful tool.

What is BugPlug?

BugPlug Hex Logo BugPlug — This user-friendly on-site widget collects important feedback and critical issues in one convenient spot, enabling you to emphasize user satisfaction while minimizing the complexities of feedback management. Beyond merely tracking bugs, BugPlug acts as a direct line of communication for clients and users within the development process. By providing clear issue management that outlines bug acceptance statuses and the advancements of feature requests and known problems, you show your audience that you value their input and are dedicated to improving their experience. This organization helps you avoid the turmoil associated with chaotic product launches, allowing your team to focus more on developing high-quality products and growing your business. By shifting your attention from merely handling feedback to prioritizing what truly drives your success, you can take advantage of the chance to build a more robust relationship with your users and encourage a more collaborative atmosphere. Ultimately, this approach can lead to more innovative solutions and a loyal customer base.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per user per month
Free Trial Offered?
Free Version

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AVS

Date Founded

2002

Company Location

Germany

Company Website

www.woodpecker-it.com

Company Facts

Organization Name

OMATUM

Company Location

United States

Company Website

www.omatum.com

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

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