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What is Woodpecker IT?

Woodpecker Issue Tracker is an adaptable and intuitive software solution aimed at managing workflows and processes for both small to medium-sized businesses and larger organizations. Numerous clients, such as AVS, have effectively leveraged Woodpecker Issue Tracker to streamline their operational processes, manage requirements, and perform traditional error tracking with ease. Each task moves through a clearly defined workflow, and users can customize various statuses according to their specific needs. The software includes a selection of template projects that can be modified to align with particular requirements, providing flexibility for users. Additionally, there is an option to completely redesign the workflow to accommodate unique project demands. Each status is visually indicated by a color, which not only enhances clarity but also aids in better tracking of progress. This color-coding mechanism is consistently utilized across all field views, ensuring that users can easily understand the status tied to each item. The software's flexibility and user-centric design position it as an ideal solution for companies aiming to optimize their operational efficiency. As a result, organizations can expect improved collaboration and communication among team members through the use of this powerful tool.

What is Shake?

You receive reports immediately, automatically enhanced with a plethora of important information, allowing you to tackle them fifty times faster. Users can easily report bugs by shaking their phone, which enables them to give feedback without leaving your app. When they shake their device, Shake is triggered, promoting effortless communication of their concerns. You have the ability to collect any necessary data from the user's device, and the .setMetadata() function simplifies the customization of this information to suit your debugging requirements. Furthermore, you can monitor user interaction within your app, log custom events using .log(), and keep an eye on all network activities prior to them submitting a bug report. The web dashboard provides you with the tools to filter and identify specific bugs, such as those reported from iPad Airs that were in landscape mode while offline. You'll receive immediate bug notifications in your team chat and can automate task creation directly in your chosen issue tracker. Shake is crafted to integrate effortlessly with the tools your team already employs, boosting productivity while ensuring that the bug reporting process is as effective as possible. This streamlined approach not only accelerates the resolution of problems but also greatly enhances the overall experience for users. With this system in place, teams can focus more on innovation rather than being bogged down by lengthy bug resolution processes.

Media

Media

Integrations Supported

Asana
Azure DevOps Server
Backbase
ClickUp
Crashlytics
Firebase
GYANT
GitHub
Jira
Slack
Trello
Zapier
Zoho CRM

Integrations Supported

Asana
Azure DevOps Server
Backbase
ClickUp
Crashlytics
Firebase
GYANT
GitHub
Jira
Slack
Trello
Zapier
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per user per month
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AVS

Date Founded

2002

Company Location

Germany

Company Website

www.woodpecker-it.com

Company Facts

Organization Name

Shake

Company Location

United States

Company Website

www.shakebugs.com

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

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