Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Smoobu Reviews & Ratings
    209 Ratings
    Company Website
  • ARGOS Identity Reviews & Ratings
    8 Ratings
    Company Website
  • Silverware Reviews & Ratings
    12 Ratings
    Company Website
  • rezStream Cloud PMS Reviews & Ratings
    126 Ratings
    Company Website
  • Bridge Reviews & Ratings
    548 Ratings
    Company Website
  • INTOO Reviews & Ratings
    244 Ratings
    Company Website
  • Summ Reviews & Ratings
    878 Ratings
    Company Website
  • Bokun Reviews & Ratings
    804 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    2,110 Ratings
    Company Website
  • CapLinked Reviews & Ratings
    248 Ratings
    Company Website

What is Word of Tour?

Word of Tour is an all-encompassing tool for managing reviews, tailored specifically for the tour and activity sector. This innovative software simplifies the collection and oversight of reviews from various platforms, including Google, Tripadvisor, GetYourGuide, and Viator. Users can create personalized, printable QR cards for individual tours, enabling guests to choose their desired review site, while tracking codes allow operators to monitor scans and review engagement effectively. The platform's shared inbox aggregates review notifications, prioritizing urgent issues, and provides suggested responses in the guest's primary language for staff consideration and publication. Furthermore, operators are alerted to any reviews rated three stars or lower, as well as comments mentioning safety concerns or refund inquiries, ensuring prompt attention. Monthly analytical reports deliver valuable insights into review trends, detailing metrics such as the total reviews per platform, average ratings, response times, QR code scans, and projected booking ranges. Ultimately, this powerful tool equips operators with the means to bolster their online reputation and enhance the overall guest experience through proficient review management. By utilizing this software, businesses can foster stronger relationships with customers and identify areas for improvement in their services.

What is Appbot?

Appbot is a vital tool for companies that value customer insights through ratings and reviews. It provides exceptional monitoring, response features, and analytical instruments tailored for reviews from all major app stores. By quickly retrieving new reviews, Appbot keeps your team aligned with user opinions and feelings. Its specialized Amazon review analysis tool helps you boost your seller performance efficiently. You can assess customer feedback with ease and make necessary adjustments to enhance your products or listings. The platform promotes team synergy by integrating with tools like Slack for product teams and Zendesk for customer support. Recognizing the international scope of your user base, Appbot automatically collects reviews globally without needing manual translations. It simplifies this by translating app and product feedback in real-time, allowing you to see both the translations and the original texts together. Furthermore, Appbot enables you to monitor changes in user sentiment, review frequency, and star ratings over time, offering valuable insights into how users respond to your modifications. In essence, it equips organizations to focus on user feedback and consistently enhance their services. This ultimately leads to a more engaged customer base, fostering loyalty and satisfaction.

Media

No images available

Media

Integrations Supported

Integrations Supported

Amazon Web Services (AWS)
Axis LMS
Easyflow
Pliik
Slack
Stackreaction
Wufoo
Zapier

API Availability

API Availability

Pricing Information

$49/month
Free Trial Offered?

Pricing Information

$39 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Word of Tour

Date Founded

2026

Company Website

wordoftour.com

Company Facts

Organization Name

Appbot

Date Founded

2014

Company Location

Australia

Company Website

appbot.co

Categories and Features

Review Management

Not specified

Categories and Features

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis

Popular Alternatives

Popular Alternatives

aReservation Reviews & Ratings

aReservation

Indexic
ReputeLift Reviews & Ratings

ReputeLift

Martello Systems
Review Expert Reviews & Ratings

Review Expert

Voltaire Innovations