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What is Word of Tour?

Word of Tour is an all-encompassing tool for managing reviews, tailored specifically for the tour and activity sector. This innovative software simplifies the collection and oversight of reviews from various platforms, including Google, Tripadvisor, GetYourGuide, and Viator. Users can create personalized, printable QR cards for individual tours, enabling guests to choose their desired review site, while tracking codes allow operators to monitor scans and review engagement effectively. The platform's shared inbox aggregates review notifications, prioritizing urgent issues, and provides suggested responses in the guest's primary language for staff consideration and publication. Furthermore, operators are alerted to any reviews rated three stars or lower, as well as comments mentioning safety concerns or refund inquiries, ensuring prompt attention. Monthly analytical reports deliver valuable insights into review trends, detailing metrics such as the total reviews per platform, average ratings, response times, QR code scans, and projected booking ranges. Ultimately, this powerful tool equips operators with the means to bolster their online reputation and enhance the overall guest experience through proficient review management. By utilizing this software, businesses can foster stronger relationships with customers and identify areas for improvement in their services.

What is AvisNova?

AvisNova enables local businesses to boost their collection of genuine Google reviews while facilitating near-instant responses, utilizing AI to preserve their distinct voice. After a customer visit, review requests are promptly dispatched via WhatsApp and SMS, and replies are generated in the same language as the original feedback. Their protective measures against fake reviews actively shield your profile and help in reporting any policy breaches. The pricing is clear and straightforward, commencing at AED 199 per month, and includes a free tier that requires no credit card for initial access. Operating within ethical boundaries, AvisNova does not create fake reviews and ensures that negative feedback is not hidden from view. Key features encompass an increase in Google reviews, AI-powered multilingual responses, review requests through WhatsApp and SMS, monitoring and reporting of fraudulent reviews, weekly Google Business posts, the capacity to uphold a personalized brand voice, and adherence to GDPR and UAE PDPL regulations, all securely processed through Stripe. Presently, services are available in both English and French, with dedicated customer support via email for any questions or assistance. Furthermore, AvisNova is dedicated to creating a transparent review ecosystem that is advantageous for both businesses and their clientele, fostering trust and credibility in the process. The commitment to ethical practices and customer satisfaction further enhances the overall value that AvisNova brings to the table.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

$49/month
Free Trial Offered?

Pricing Information

AED 199/month
Free plan (Starter) available; Pro AED 199/month = unlimited replies + weekly Google posts; multi-location on request.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Word of Tour

Date Founded

2026

Company Website

wordoftour.com

Company Facts

Organization Name

Pearl Market FZ-LLC

Date Founded

2026

Company Location

Dubai, United Arab Emirates

Company Website

avisnova.com

Categories and Features

Review Management

Not specified

Categories and Features

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Request
Sentiment Analysis

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