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What is Word of Tour?

Word of Tour is an all-encompassing tool for managing reviews, tailored specifically for the tour and activity sector. This innovative software simplifies the collection and oversight of reviews from various platforms, including Google, Tripadvisor, GetYourGuide, and Viator. Users can create personalized, printable QR cards for individual tours, enabling guests to choose their desired review site, while tracking codes allow operators to monitor scans and review engagement effectively. The platform's shared inbox aggregates review notifications, prioritizing urgent issues, and provides suggested responses in the guest's primary language for staff consideration and publication. Furthermore, operators are alerted to any reviews rated three stars or lower, as well as comments mentioning safety concerns or refund inquiries, ensuring prompt attention. Monthly analytical reports deliver valuable insights into review trends, detailing metrics such as the total reviews per platform, average ratings, response times, QR code scans, and projected booking ranges. Ultimately, this powerful tool equips operators with the means to bolster their online reputation and enhance the overall guest experience through proficient review management. By utilizing this software, businesses can foster stronger relationships with customers and identify areas for improvement in their services.

What is Indie Travel?

Are you aware of how much productivity your business sacrifices while attempting to manage various tools? Is juggling multiple calendars, systems, and booking platforms consuming too much of your valuable time? Introducing Indie. This comprehensive tour management system simplifies operations for businesses by consolidating all relevant information in one place. It seamlessly integrates tours with Indie, providing a centralized dashboard that showcases bookings, requests, revenue, and more. You can enjoy peace of mind knowing that overnight bookings are being processed even when you are away from your desk. With the intuitive SmartCalendar, you can easily check which dates have been reserved across platforms such as TripAdvisor, Expedia, and GetYourGuide, among others, ensuring you never miss an opportunity. Additionally, this streamlined approach allows your team to focus on enhancing customer experiences rather than getting bogged down by administrative tasks.

Media

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Media

Integrations Supported

Integrations Supported

Expedia
GetYourGuide
Tripadvisor

API Availability

API Availability

Pricing Information

$49/month
Free Trial Offered?

Pricing Information

$10
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Word of Tour

Date Founded

2026

Company Website

wordoftour.com

Company Facts

Organization Name

Indie Travel

Date Founded

2021

Company Location

United Kingdom

Company Website

www.indietravel.co

Categories and Features

Review Management

Not specified

Categories and Features

Tour Operator

Activities Booking
Price / Margin Management
Reservations Management

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