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What is Word of Tour?

Word of Tour is an all-encompassing tool for managing reviews, tailored specifically for the tour and activity sector. This innovative software simplifies the collection and oversight of reviews from various platforms, including Google, Tripadvisor, GetYourGuide, and Viator. Users can create personalized, printable QR cards for individual tours, enabling guests to choose their desired review site, while tracking codes allow operators to monitor scans and review engagement effectively. The platform's shared inbox aggregates review notifications, prioritizing urgent issues, and provides suggested responses in the guest's primary language for staff consideration and publication. Furthermore, operators are alerted to any reviews rated three stars or lower, as well as comments mentioning safety concerns or refund inquiries, ensuring prompt attention. Monthly analytical reports deliver valuable insights into review trends, detailing metrics such as the total reviews per platform, average ratings, response times, QR code scans, and projected booking ranges. Ultimately, this powerful tool equips operators with the means to bolster their online reputation and enhance the overall guest experience through proficient review management. By utilizing this software, businesses can foster stronger relationships with customers and identify areas for improvement in their services.

What is InvoiceStars?

InvoiceStars provides a review-request feature specifically designed for businesses that use QuickBooks Online for their invoicing needs. After a customer pays their invoice in full, leaving a zero balance, the platform automatically sends an email inviting them to leave a review on Google. It is essential to highlight that review requests are not initiated by deposits or partial payments. Business owners can easily link their accounts using Intuit sign-in, and QuickBooks Online promptly notifies InvoiceStars of received payments, which removes the necessity for third-party applications like Zapier or manual data exports. By default, review invitations are issued two days after payment is received, but this timeframe can be modified between zero and thirty days as per the business's preference. Each customer will receive a review request only once every 90 days, and emails from general inboxes such as ap@ or billing@ are excluded from this outreach. Currently, the service offers email requests, with plans to incorporate SMS options in the future. These requests are crafted to comply with Google's guidelines, ensuring that no incentivization occurs. Furthermore, this efficient process allows businesses to concentrate on delivering exceptional service while simultaneously building a robust online presence, enhancing their reputation in the digital landscape. The integration of these features ultimately streamlines customer engagement, fostering better relationships and reviews over time.

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Media

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Integrations Supported

Integrations Supported

QuickBooks Online

API Availability

API Availability

Pricing Information

$49/month
Free Trial Offered?

Pricing Information

$25/location/month
$25 per location per month.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Word of Tour

Date Founded

2026

Company Website

wordoftour.com

Company Facts

Organization Name

InvoiceStars

Date Founded

2026

Company Location

United States

Company Website

invoicestars.com

Categories and Features

Review Management

Not specified

Categories and Features

Review Management

Not specified

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