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What is Word of Tour?

Word of Tour is an all-encompassing tool for managing reviews, tailored specifically for the tour and activity sector. This innovative software simplifies the collection and oversight of reviews from various platforms, including Google, Tripadvisor, GetYourGuide, and Viator. Users can create personalized, printable QR cards for individual tours, enabling guests to choose their desired review site, while tracking codes allow operators to monitor scans and review engagement effectively. The platform's shared inbox aggregates review notifications, prioritizing urgent issues, and provides suggested responses in the guest's primary language for staff consideration and publication. Furthermore, operators are alerted to any reviews rated three stars or lower, as well as comments mentioning safety concerns or refund inquiries, ensuring prompt attention. Monthly analytical reports deliver valuable insights into review trends, detailing metrics such as the total reviews per platform, average ratings, response times, QR code scans, and projected booking ranges. Ultimately, this powerful tool equips operators with the means to bolster their online reputation and enhance the overall guest experience through proficient review management. By utilizing this software, businesses can foster stronger relationships with customers and identify areas for improvement in their services.

What is Laika?

Laika is an easy-to-navigate platform designed for small businesses that may neglect customer feedback. It efficiently gathers authentic reviews from actual customers, enabling you to achieve the highly sought-after 5-star rating on Google Maps, Tripadvisor, and various other review sites. By utilizing Laika, businesses can enhance their online reputation and attract more customers.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$49/month
Free Trial Offered?

Pricing Information

$20
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Word of Tour

Date Founded

2026

Company Website

wordoftour.com

Company Facts

Organization Name

Laika

Date Founded

2022

Company Location

Kazakhstan

Company Website

laika.live

Categories and Features

Review Management

Not specified

Categories and Features

Reputation Management

Response Management
Review Generation
Review Monitoring

Review Management

Dashboard
Negative Feedback Management
Review Monitoring
Review Request

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