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What is Word of Tour?

Word of Tour is an all-encompassing tool for managing reviews, tailored specifically for the tour and activity sector. This innovative software simplifies the collection and oversight of reviews from various platforms, including Google, Tripadvisor, GetYourGuide, and Viator. Users can create personalized, printable QR cards for individual tours, enabling guests to choose their desired review site, while tracking codes allow operators to monitor scans and review engagement effectively. The platform's shared inbox aggregates review notifications, prioritizing urgent issues, and provides suggested responses in the guest's primary language for staff consideration and publication. Furthermore, operators are alerted to any reviews rated three stars or lower, as well as comments mentioning safety concerns or refund inquiries, ensuring prompt attention. Monthly analytical reports deliver valuable insights into review trends, detailing metrics such as the total reviews per platform, average ratings, response times, QR code scans, and projected booking ranges. Ultimately, this powerful tool equips operators with the means to bolster their online reputation and enhance the overall guest experience through proficient review management. By utilizing this software, businesses can foster stronger relationships with customers and identify areas for improvement in their services.

What is Reputation.ca?

How often do you find yourself researching a product or company by typing “company name + reviews” before making a purchase decision? Furthermore, have you ever conducted a search for a business for different reasons and noticed a star rating prominently featured in the sidebar of the search results? Customer reviews are vital to the success of any business, whether it's a restaurant, a tech gadget, or any other form of enterprise, as individuals, potential clients, and future employees are always on the lookout for feedback related to your brand. Our organization provides tailored software solutions and services designed to improve your ratings across various platforms such as Google Reviews, TripAdvisor, RateMDs, Facebook Reviews, and other review sites that cater to specific industries. With our comprehensive reviews management services, we can help you craft the positive first impression your business needs, making sure you shine in a competitive landscape. By focusing on enhancing your online reputation, you can build trust and credibility with your target audience, which in turn can lead to greater customer loyalty and increased sales. By investing in your reviews, you are not just boosting your ratings; you are also laying the foundation for long-term success in your market.

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Integrations Supported

Integrations Supported

RepuSure

API Availability

API Availability

Pricing Information

$49/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Word of Tour

Date Founded

2026

Company Website

wordoftour.com

Company Facts

Organization Name

Reputation.ca

Date Founded

2011

Company Location

Canada

Company Website

www.reputation.ca

Categories and Features

Review Management

Not specified

Categories and Features

Reputation Management

Not specified

Review Management

Not specified

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