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What is Work Hub?

Our integrated work hub solution brings together diverse systems to create a cohesive view of data and tasks, optimizing workflow management between centralized teams and your on-the-ground workforce. This platform enables seamless collaboration on cases that involve various work items across multiple departments and areas of expertise, ensuring that every task is carried out as efficiently as possible, which ultimately improves customer service while reducing expenses. Handling vital information from a variety of systems—such as customer data, service requests, field resources, inventory, assets, and financial records—can be quite daunting. The absence of system integration often leads to cumbersome and error-prone processes that can detrimentally impact the quality of customer service. Additionally, without a comprehensive view of essential management information, it becomes challenging to evaluate service delivery in relation to business goals and discover avenues for continuous performance improvement. By implementing this all-encompassing strategy, organizations can effectively tackle these issues while also positioning themselves for success in an increasingly competitive market. Ultimately, this proactive approach not only addresses current obstacles but also lays the groundwork for future growth and innovation.

What is Accelo?

Accelo is a favored choice for professional service firms worldwide seeking to enhance the profitability of their client work management. This cloud-based solution efficiently oversees every stage of client engagement, from initial prospecting to final payment processing, while also overseeing tickets, retainers, and timesheets. With a strong focus on optimizing both time and financial resources, the platform provides a comprehensive overview of current business metrics and financial outcomes. All client interactions, activities, and tasks are aggregated into one user-friendly interface, enabling users to monitor progress without needing to request updates. By enhancing operational efficiency and simplifying workflows, Accelo fosters better coordination among teams and leadership, ultimately improving visibility throughout the organization. This streamlined approach empowers professionals to prioritize their most critical tasks, allowing leaders to effectively manage the business. By leveraging automation, managers can ensure that projects are completed on schedule and adhere to budgetary constraints, leading to improved client satisfaction and business success.

Media

Media

Integrations Supported

Ariglad
Authorize.Net
Beam AI
BrightGauge
Continuum PPM
Exopen
Google Analytics
Google Workspace
Mailchimp
Mesh
Microsoft 365
PayPal
QuickBooks Online
Salesforce
StarfishETL
Strategy Overview
Stripe
Truto
Vessel
Xero

Integrations Supported

Ariglad
Authorize.Net
Beam AI
BrightGauge
Continuum PPM
Exopen
Google Analytics
Google Workspace
Mailchimp
Mesh
Microsoft 365
PayPal
QuickBooks Online
Salesforce
StarfishETL
Strategy Overview
Stripe
Truto
Vessel
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$24 / User / Product / Month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Advanced

Company Location

United Kingdom

Company Website

www.oneadvanced.com/solutions/work-hub/

Company Facts

Organization Name

Accelo

Date Founded

2011

Company Location

United States

Company Website

www.accelo.com

Categories and Features

Work Management

Access Roles / Permissions
CRM
Calendar Management
Collaboration Tools
File Storage / File Sharing
Kanban
Messaging / Discussion
Performance Metrics
Project Management
Reporting / Analytics
Resource Management
Strategic Planning
Task Management
Time Tracking
Version Control
Workflow Management

Categories and Features

Advertising Agency

Campaign Management
Collaboration
Document Management
File Sharing
Project Management
Task Management
Time Tracking

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

IT Project Management

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Work Management

Access Roles / Permissions
CRM
Calendar Management
Collaboration Tools
File Storage / File Sharing
Kanban
Messaging / Discussion
Performance Metrics
Project Management
Reporting / Analytics
Resource Management
Strategic Planning
Task Management
Time Tracking
Version Control
Workflow Management

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