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What is Grid?

Say goodbye to the hassle of unwieldy paper logs, chaotic spreadsheets, and inflexible tools; elevate your team's communication, increase productivity, and simplify data collection through mobile or web applications while seamlessly integrating information from a variety of software and devices. You can streamline operations by automating processes with data links, approval workflows, notifications, and reminders, creating a personalized experience for each application while ensuring compliance and meticulous access management. In addition, you can forge connections between Grid and IoT devices utilizing REST APIs, database connectors, and an array of supported protocols such as MQTT and HTTP. Effortlessly collect data from diverse sources or devices, manipulate it, execute queries, generate reports, and design workflows, seamlessly channeling insights into dashboards within Grid or to other platforms like SAP, Jira, PowerBI, or virtually any web location. This suite of capabilities not only transforms your operational workflows into a more efficient and streamlined process, but also enhances decision-making and fosters better collaboration throughout your organization, paving the way for future growth and innovation. By leveraging this technology, you empower your team to focus on what truly matters: achieving your organizational goals.

What is ServiceManager?

ServiceManager is a versatile cloud-based platform designed for managing service operations related to after-sales support or product repairs across various industries. It features an adaptable workflow management system along with robust reporting capabilities. Whether used as a standalone solution or as part of a comprehensive approach to returns, service, and repair processes, ServiceManager enhances operational efficiency. The platform ensures smooth workflow integration and cohesive reporting functionalities throughout all service departments. This adaptability makes it an invaluable tool for businesses aiming to streamline their service management processes.

Media

Media

Integrations Supported

Jira
Microsoft Power BI
SAP Cloud Platform

Integrations Supported

Google Authenticator
JD Edwards EnterpriseOne
Oracle Fusion Cloud ERP
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WorkOnGrid

Date Founded

2017

Company Location

India

Company Website

www.workongrid.com

Company Facts

Organization Name

ServiceCentral Technologies

Date Founded

1991

Company Location

United States

Company Website

www.servicecentral.com

Categories and Features

Asset Tracking

Not specified

Data Management

Not specified

Inventory Management

Not specified

Manufacturing

Not specified

Mining

Not specified

No-Code Development

Not specified

Workflow Management

Not specified

Categories and Features

After-Sales Service

Not specified

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Disposal Tracking
Inventory Management
Service History

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Service History Tracking
Work Order Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Fulfillment
Returns Management
Shipping Management

Packaging

Inventory Management
Quotes / Estimates

Supply Chain Management

Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Shipping Management
Supplier Management

Warranty Management

Eligibility Verification
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Quotes / Estimates
Task Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Mobile Access
Task Management
Third Party Integrations
Workflow Configuration

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