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What is WorkTrakkerPRO?

Our cloud-based work order management system transcends the traditional remote help desk; it's a comprehensive solution tailored to save you valuable time, cut costs, and maintain your peace of mind. Are you tired of relying on sticky notes for work orders, endlessly updating spreadsheets, misplacing vital project information, and juggling colleagues' maintenance requests during your lunch break? If this resonates with you, it might be time to explore WorkTrakkerPRO. Within moments, you can embark on your journey with our intuitive help desk software that has the potential to transform your workflow entirely. Specifically engineered for K–12 educational institutions, this work order tracking solution incorporates all essential features to simplify your manual tasks. You’ll effortlessly report, track, and manage every request while also being able to schedule preventive maintenance tasks ahead of time, ensuring that nothing slips through the cracks. Moreover, you will gain instant visibility into your work orders and their statuses, eliminating the hassle of hallway interruptions or relentless follow-ups with maintenance personnel. In the end, this fosters a more organized atmosphere where all individuals feel satisfied and clearly understand what to anticipate. By choosing our solution, you are investing in a more streamlined and efficient operational process for your institution.

What is HxGN EAM?

HxGN EAM, formerly referred to as Infor EAM, stands out as a leading software-as-a-service asset management solution created by Hexagon, aimed at streamlining asset tracking, improving maintenance operations, and empowering organizations in diverse industries to optimize their operational efficiency. The integration of mobile applications natively enhances field operation productivity, allowing teams to focus on more critical and strategic initiatives. Since implementing Infor EAM over 15 years ago, First Transit has successfully reduced parts costs by an average of 3-4% each year, showcasing the platform's effectiveness. The organization is now working toward a paperless environment by shifting its comprehensive engineering and maintenance operations to the Infor EAM Mobile platform. Utilizing HxGN EAM provides users with a rich array of tools necessary for tackling significant asset performance challenges. With its cloud-based infrastructure, the platform features a sophisticated asset data framework, work orders that are device-agnostic and enhanced with barcoding technology, as well as integration capabilities with GIS (Geographic Information Systems) and BIM (Building Information Modeling). All these elements significantly contribute to refining operational processes. The versatility and comprehensive features of HxGN EAM establish it as an essential tool for organizations aiming to elevate their asset management practices and drive further efficiencies. As companies continue to evolve, the importance of such advanced platforms will only grow, underscoring the need for effective asset management in today’s competitive landscape.

Media

Media

Integrations Supported

Citizen RIMS
Documoto
Infor IoT
Infor LX
MP2
Planergy
Qualer
UpKeep

Integrations Supported

Citizen RIMS
Documoto
Infor IoT
Infor LX
MP2
Planergy
Qualer
UpKeep

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Networks & More!

Company Website

www.k12usa.com/product-line/online-help-desk-management/k12-help-desk-management-software/

Company Facts

Organization Name

Hexagon AB

Date Founded

1992

Company Location

Sweden

Company Website

eam.hexagon.com/products

Categories and Features

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

EAM

CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management

Fixed Asset Management

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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