Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • StackAI Reviews & Ratings
    55 Ratings
    Company Website
  • SearchUnify Reviews & Ratings
    150 Ratings
    Company Website
  • Dialpad Support Reviews & Ratings
    1,607 Ratings
    Company Website
  • Checksum.ai Reviews & Ratings
    2 Ratings
    Company Website
  • Files.com Reviews & Ratings
    338 Ratings
    Company Website
  • Splashtop Autonomous Endpoint Management Reviews & Ratings
    402 Ratings
    Company Website
  • Creatio Reviews & Ratings
    589 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    35 Ratings
  • Astra Pentest Reviews & Ratings
    296 Ratings
    Company Website
  • Gearset Reviews & Ratings
    305 Ratings
    Company Website

What is Workativ?

Workativ serves as a cutting-edge AI Agent platform tailored for HR and IT departments, enabling the deployment of AI agents that efficiently respond to employee inquiries regarding topics such as PTO, benefits, and policies, while also managing automated processes like onboarding, offboarding, performance evaluations, and compliance workflows, alleviating the operational burden on your team. The platform boasts several powerful features designed to enhance your support and operational efficiency: • AI Agents capable of addressing employee questions in over 95 languages and performing actions within various HR and IT applications, such as verifying live PTO balances, resolving access issues, and submitting leave requests, all without requiring direct involvement from HR or IT personnel. These agents can be integrated into platforms like Slack and Microsoft Teams, among others. • AI Agents that autonomously execute repetitive HR and IT procedures, streamlining tasks like onboarding, offboarding, performance review cycles, benefits enrollment, and compliance training, ultimately increasing productivity and efficiency. Workativ seamlessly integrates with a wide array of systems, including Workday, UKG, ADP, BambooHR, and many more, supporting over 95 languages and allowing for deployment within days without the need for coding expertise. Additionally, Workativ prioritizes security, offering features such as SOC 2 Type II compliance, PII data protection, ISO 27001 certification, and adherence to GDPR and HIPAA regulations, ensuring that HR and IT teams have enterprise-grade security from the outset. Experience the benefits of Workativ by signing up for your free trial today and transforming the way your organization handles HR and IT inquiries.

What is AptEdge?

AptEdge is an enterprise AI platform designed to automate complex B2B technical support, improve ticket resolution, and reduce the need for engineering escalations. The software uses specialized AI models and a reasoning engine that investigates technical issues across multiple enterprise systems rather than relying exclusively on individual knowledge base searches. Its unified knowledge index combines support tickets, product documentation, historical resolutions, engineering issues, source code repositories, and internal communications into a searchable information layer. Integrations with Salesforce, ServiceNow, Zendesk, Jira, Confluence, Slack, GitHub, and other applications allow the platform to retrieve relevant information without requiring organizations to replace their existing support infrastructure. Autonomous Support Response can investigate incoming tickets, identify potential root causes, locate known fixes, and generate customer-facing responses based on verified information. Organizations can configure runbooks that determine which issues the AI may resolve independently, when human approval is required, and when tickets should be escalated. Support Engineer Assist provides technical support representatives with cited answers, troubleshooting guidance, and relevant product information directly within their existing workflows. Knowledge Gap Analysis identifies missing documentation, detects duplicate knowledge articles, and generates content to address recurring questions and unresolved support issues. Customer Self Service enables organizations to deliver contextual technical assistance through embedded applications, customer portals, and chat interfaces before customers submit support requests. The AptEdge MCP Server exposes its knowledge index and reasoning capabilities to compatible external AI agents, allowing developers to build custom support automation workflows using the Model Context Protocol.

Media

Media

Integrations Supported

Jira
Microsoft SharePoint
Microsoft Teams
Salesforce
ServiceNow
Slack
Zendesk
AWS Identity and Access Management (IAM)
Freshdesk
HaloITSM
InvGate Service Management
Jamf Now
Microsoft Intune
Microsoft Outlook
Ping Identity
PurelyHR
QuickBooks Time
Twilio
UKG Ready
Workday HCM

Integrations Supported

Jira
Microsoft SharePoint
Microsoft Teams
Salesforce
ServiceNow
Slack
Zendesk

API Availability

API Availability

Has API

Pricing Information

$99/month
The essentials to get you and your team up and running. Experience the full power of Workativ with a 14-day trial.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Workativ

Date Founded

2019

Company Location

United States

Company Website

workativ.com

Company Facts

Organization Name

AptEdge

Company Website

www.aptedge.io

Categories and Features

AI Agents

Not specified

Categories and Features

Popular Alternatives

Popular Alternatives