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What is Workd?

Boost your productivity by refining your distribution team through enhanced collaboration and increased efficiency. Eliminate the headaches caused by poor purchasing decisions, missed tasks, lost documents, and complex spreadsheets; Workd delivers a robust solution that manages inventory, sales, and comprehensive company oversight. Customize user permissions to suit specific requirements, managing access to various screens and data. Set clear objectives and key performance indicators to foster accountability among team members while seamlessly creating and adjusting workflows with personalized options. You can conveniently monitor all your established workflows from anywhere within the platform, gaining immediate insights into team dynamics and individual achievement through Workd's intuitive reporting capabilities. Furthermore, improve your customer ordering process by offering a branded e-commerce platform that facilitates secure online shopping, thereby enhancing customer satisfaction and streamlining overall operations. In doing so, you'll not only optimize your internal processes but also create a more engaging experience for your clients.

What is Tenfold?

Integrating customer data with engagement systems at key moments creates opportunities for meaningful and context-driven conversations. This approach sets a high standard for customer experiences. Tenfold provides service and sales representatives with in-depth insights into every customer during each interaction, all through a single, streamlined interface. This cutting-edge technology enables representatives to anticipate customer needs and take necessary actions that improve ticket resolution times and increase sales. By employing our extensive suite of automation tools, workflows can be streamlined, significantly reducing the workload on representatives. Tenfold automatically logs all customer interactions and notes directly into your CRM, eliminating the hassle of manual data entry. With our Click-to-Dial feature, representatives no longer need to dial numbers manually, allowing for increased efficiency. Additionally, our platform includes features like script pop-ups and simple note-taking, ensuring that representatives can devote more time to nurturing relationships instead of managing administrative tasks. In doing so, Tenfold not only enhances productivity but also fosters a more personalized customer experience.

Media

Media

Integrations Supported

Integrations Supported

Bullhorn
HubSpot Marketing Hub
Keap
NetSuite
Nextiva
Salesforce
TntWare DonorHub
Vonage Business
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Workd

Company Location

United States

Company Website

workd.com

Company Facts

Organization Name

Tenfold

Date Founded

2014

Company Location

United States

Company Website

www.tenfold.com

Categories and Features

Lead Management

Not specified

Sales

Not specified

Sales Enablement

Not specified

Workflow Management

Not specified

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Customer Service

Appointment Management
Performance Metrics

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence

Sales Enablement

Collaboration
Contact Management
Goals / Quota Management
Lead Management
Performance Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Contact Management
Customer Database
Lead Management
Opportunity Management
Performance Metrics

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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