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What is Workiz?

Workiz stands out as the premier all-encompassing FSM platform driven by artificial intelligence and automation, gaining the trust of more than 120,000 professionals throughout North America. The Genius Suite, which includes features like Genius Answering and AI Dispatcher, is designed to enhance operational efficiency, increase revenue, and provide outstanding customer service. Attract more clients through integrations with platforms such as Angi, Thumbtack, and Google Local Services Ads. Keep your customers engaged with instant communication through the Workiz mobile application, while overseeing all aspects of your business from a single, robust dashboard. Additionally, easily connect with tools like QuickBooks, Stripe, and CompanyCam to streamline your processes and foster intelligent growth. With these capabilities, Workiz empowers businesses to thrive in an increasingly competitive landscape.

What is ChatGenius?

ChatGenius provides an AI-powered solution for automating the management of direct messages on Instagram and interactions through Facebook Messenger. By leveraging the capabilities of GPT-5, it ensures that customer inquiries receive immediate, ongoing responses without the need for pre-written scripts. In the event that a user sends multiple messages, ChatGenius expertly merges them into a single, coherent reply rather than responding to each one separately. The platform also remembers past conversations, allowing it to recall important details, such as a customer's budget, during later exchanges, which enhances the personalization of interactions. In a landscape where voice messages are common, ChatGenius stands out by using Whisper AI to convert these audio messages into text, enabling replies that mimic a traditional text conversation, unlike many competitors that neglect voice messages entirely. The system also includes intelligent follow-up features that automatically reach out to leads who have become unresponsive, customizing the communication based on their previous questions instead of sending generic follow-up messages. Moreover, ChatGenius is equipped with a diverse array of functionalities, including integrated scheduling through Google Calendar, automatic recognition of 13 different languages, image analysis for photos submitted by customers, and sentiment analysis that alerts users when a customer seems to be upset. In addition, it syncs seamlessly with GoHighLevel CRM, features a collaboration portal, and can trigger direct messages from comments on Instagram, thereby boosting engagement and enhancing operational effectiveness. This extensive range of features makes ChatGenius an essential tool for businesses aiming to enhance their social media customer service efforts while improving overall user experience.

Media

Media

Integrations Supported

Google Calendar
AnswerForce
Asset Integrity Hub (AIH)
Authorize.Net
Beeline Routes
CompanyCam
Facebook Messenger
GoHighLevel
Instagram
Mailchimp
Microsoft Outlook
NZ Leads
QuickBooks Online
QuickBooks Online Advanced
RealWork
Stripe
Telegram
Twilio
Zoom

Integrations Supported

Google Calendar
AnswerForce
Asset Integrity Hub (AIH)
Authorize.Net
Beeline Routes
CompanyCam
Facebook Messenger
GoHighLevel
Instagram
Mailchimp
Microsoft Outlook
NZ Leads
QuickBooks Online
QuickBooks Online Advanced
RealWork
Stripe
Telegram
Twilio
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Workiz

Date Founded

2015

Company Location

United States

Company Website

workiz.com

Company Facts

Organization Name

SumGenius.ai

Date Founded

2025

Company Location

United States

Company Website

sumgenius.ai

Categories and Features

Carpet Cleaning

Billing & Invoicing
Customer Management
Dispatch Management
Equipment Tracking
Mobile Access
Online Booking
Scheduling
Work Order Management

Electrical Contractor

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Garage Door

Billing & Invoicing
Contract Management
Customer Management
Dispatch Management
Equipment Tracking
Inventory Management
Job Costing
Scheduling
Warranty Tracking

Handyman

Billing & Invoicing
Dispatch Management
Electronic Signature
Inventory Management
Mobile Payments
Payment Processing
Quotes / Estimates
Time Tracking
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Janitorial

Bid Management
Billing & Invoicing
Client Management
Employee Scheduling
Inventory Management
Mobile Access
Payroll Management
Quality Control
Surveys & Feedback
Time Tracking
Work Order Management

Limo

Accounting / Payroll
Customer Management
Dispatching / Navigation
Driver Management
Job Dashboard
Pricing Management
Reservation Management

Locksmith

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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