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What is Worklete?

Worklete presents state-of-the-art technology tailored for frontline teams, successfully cutting injury rates by 53% through advanced predictive analytics and smart skill training. By boosting managers' productivity and allowing frontline workers to reclaim valuable time, our solutions enable clients to save millions each year on injury-related costs and operational inefficiencies. The SMART Safety platform equips frontline managers and teams with the critical tools, technology, and time they need to work safely and effectively. Our goal is to significantly reduce injury occurrences while ensuring minimal disruption to your operations, leveraging a platform that gains acceptance from your teams. With collaboration from experts in athletics, physical therapy, and behavioral science, Worklete has developed a pioneering strategy that tackles the root causes of workplace injuries. Our platform can scale this successful approach to benefit hundreds of thousands of employees, giving safety teams the resources they need to significantly decrease musculoskeletal injuries. This unwavering dedication to safety not only improves the overall wellbeing of the workplace but also nurtures a culture of health and prevention among all staff members, ultimately contributing to a more resilient organization. By prioritizing safety and efficiency, Worklete empowers teams to thrive in an environment where health is a shared responsibility.

What is AmplifAI?

Address the critical challenges that remote contact center teams encounter to ensure they deliver exceptional sales and customer experiences. Motivated and attentive frontline teams start each day equipped with customized data, actionable strategies, and behavioral guidance that lead them to outstanding sales and service outcomes, ultimately reducing turnover rates. Frontline leaders leverage insights derived from data to empower their associates, enabling them to achieve peak performance while simultaneously overseeing a greater number of team members and clients without incurring additional leadership expenses. Provide high-performing frontline teams with adaptable profiles that reflect the characteristics of your top associates and managers, revealing the efficient actions, behaviors, and trends present in your rich operational data. As associates and leaders work to enhance their sales results, elevate service quality, and create remarkable customer interactions, the effective strategies they develop are shared throughout the organization—magnifying the positive impact observed in high-performing teams and nurturing a culture of ongoing enhancement. This holistic method not only elevates individual team performance but also fosters an atmosphere where teamwork and collective achievement are emphasized throughout the entire contact center, encouraging all members to strive for excellence. Furthermore, by implementing these strategies consistently, organizations can ensure long-term success and sustainability in their customer service operations.

Media

Media

Integrations Supported

Integrations Supported

Amazon Connect
Clarabridge
Cogito
DealerSocket
Five9
Google Cloud Platform
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
NiCE CXone Mpower
NiCE Employee Engagement Manager (EEM)
Oracle Cloud Infrastructure
SAP CRM
Salesforce
ServiceNow
SurveyMonkey
Tableau
Twilio
Workday Extend
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Worklete

Date Founded

2015

Company Location

United States

Company Website

www.worklete.com

Company Facts

Organization Name

AmplifAI

Date Founded

2014

Company Location

United States

Company Website

www.amplifai.com

Categories and Features

Categories and Features

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