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What is Workpro?

Workpro delivers everything you require and nothing extraneous, embodying the essence of effective case management. With capabilities to integrate seamlessly with web forms, social media platforms, and internal company systems, you can create, modify, and store correspondence directly within each case, all through an intuitive interface that is relied upon by many of the UK's top organizations. Ensuring a reliable and compliant approach to complaints management: Workpro offers a comprehensive solution designed to monitor and address every complaint effectively, providing you with insights into who is responsible for each task and the timeline involved through centralized dashboards accessible to your entire team. Elevate your HR capabilities beyond the basics: Streamline your workflow by automating processes, easily tracking timelines, and generating insightful reports, thereby ensuring that you maintain fairness in your dealings with employees consistently. Moreover, this comprehensive approach not only enhances efficiency but also fosters a transparent work environment.

What is Ekdesk Case Manager?

Ekdesk's Case Manager software provides a streamlined way to record various workplace issues, including employee performance concerns, misconduct incidents, and complaints related to harassment or discrimination, all stored in a centralized, searchable, and auditable database. Additionally, Case Manager Enterprise is designed to accommodate multiple users and offers e-discovery capabilities for efficient information retrieval and management. This ensures that organizations can maintain accurate records and comply with relevant regulations effectively.

Media

Media

Integrations Supported

Oncore

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$85.00/month
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Workpro

Date Founded

1969

Company Location

United Kingdom

Company Website

www.workpro.com

Company Facts

Organization Name

Ekdesk

Date Founded

2017

Company Location

United States

Company Website

ekdesk.com

Categories and Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Issue Tracking
Quality Assurance Management
Self Service Portal

HR Case Management

Not specified

HR Employee File Management

Dashboard
Email Notifications
Regulatory Compliance
Search

Categories and Features

HR Case Management

Not specified

Human Resources

360 Degree Feedback
Career Development Planning
Compliance Management
Performance Management
Time & Attendance Management

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