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What is Workpro?

Workpro delivers everything you require and nothing extraneous, embodying the essence of effective case management. With capabilities to integrate seamlessly with web forms, social media platforms, and internal company systems, you can create, modify, and store correspondence directly within each case, all through an intuitive interface that is relied upon by many of the UK's top organizations. Ensuring a reliable and compliant approach to complaints management: Workpro offers a comprehensive solution designed to monitor and address every complaint effectively, providing you with insights into who is responsible for each task and the timeline involved through centralized dashboards accessible to your entire team. Elevate your HR capabilities beyond the basics: Streamline your workflow by automating processes, easily tracking timelines, and generating insightful reports, thereby ensuring that you maintain fairness in your dealings with employees consistently. Moreover, this comprehensive approach not only enhances efficiency but also fosters a transparent work environment.

What is Sunrise HR Case Management?

Human Resources departments encounter numerous requests and inquiries from employees on a daily basis, ranging from straightforward information requests to intricate, ongoing issues and sensitive matters. As many Shared Services and HR teams come to realize, traditional tracking methods are inadequate for these processes. Consequently, there is a growing demand for comprehensive solutions that enable the management of all work tasks through a unified platform. Sunrise HRCM provides HR teams with a centralized system for handling all employee support interactions efficiently. Moreover, it allows for the automation and oversight of essential HR processes, while also identifying trends over time. This capability promotes consistency and accuracy in resolving issues and providing guidance. Ultimately, Sunrise HRCM stands out as the optimal choice for enhancing HR Service Delivery and elevating shared services capabilities within organizations. With its innovative features, it not only streamlines operations but also empowers HR teams to focus more on strategic initiatives.

Media

Media

Integrations Supported

Oncore

Integrations Supported

Automox
ChatGPT
Docusign
Jira
Lansweeper
Mailchimp
Microsoft Exchange
Microsoft Graph
Microsoft Intune
Microsoft Planner
Microsoft Power Automate
Microsoft Power BI
Microsoft SharePoint
Microsoft Teams
Pipedrive
Slack
Tanium
Textlocal

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Workpro

Date Founded

1969

Company Location

United Kingdom

Company Website

www.workpro.com

Company Facts

Organization Name

Sunrise Software

Date Founded

1994

Company Location

United Kingdom

Company Website

www.sunrisesoftware.com/hr-case-management/

Categories and Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Issue Tracking
Quality Assurance Management
Self Service Portal

HR Case Management

Not specified

HR Employee File Management

Dashboard
Email Notifications
Regulatory Compliance
Search

Categories and Features

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