Workstaff Reviews & Ratings

Workstaff

5.0 out of 5 stars

Ratings and Reviews 3 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Workstaff?

Workstaff provides a fast and efficient way to assemble your team whenever necessary, offering you valuable time savings and peace of mind. Begin organizing and integrating your team, as Workstaff manages the challenging tasks such as sourcing suitable candidates, keeping everyone updated, and dispatching automated email reminders. The platform also features instant messaging, enabling seamless communication through both individual and group chats. With tools for clocking in and out, reviewing and approving time, you can monitor your working hours with professionalism. Additionally, your contractors can effortlessly generate invoices for their shifts, streamlining the entire process for both parties. This comprehensive approach ensures that you can focus on your core tasks while Workstaff handles the logistics.

What is Vantage Point?

Vantage Point, the premier enterprise workforce management solution from Pipkins, offers an extensive array of scheduling, forecasting, and planning tools specifically designed for managing workforce across multiple sites and contact centers. Recognizing the significance of each interaction, Pipkins ensures that Vantage Point effectively manages all incoming communications, whether they be phone calls, chats, text messages, emails, or back office tasks. The sophisticated algorithms employed in Vantage Point, crafted by Dr. James Pipkins, contribute to its reputation as the most precise forecasting software available. This advanced technology empowers companies to tackle intricate operational challenges within today's diverse and multi-channel workforce management landscape. Furthermore, Vantage Point equips organizations with a reliable WFM solution that streamlines processes, enhances efficiency, and drives cost reductions, ultimately leading to improved overall performance in workforce management. Companies that adopt Vantage Point can expect to see significant improvements in their operational effectiveness and customer satisfaction.

Media

Media

Integrations Supported

Integrations Supported

8x8 Contact Center
ADP Workforce Now
Amazon API Gateway
Aspect
Avaya Experience Platform
Cisco CX Cloud
Five9
Kaleris
Paylocity
RingCentral RingCX
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$75/month/manager
Price is per admin/coordinator user. Unlimited staff/worker profiles included in pricing.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Workstaff

Date Founded

2019

Company Location

Canada

Company Website

workstaff.app

Company Facts

Organization Name

Pipkins

Date Founded

1983

Company Location

United States

Company Website

www.pipkins.com

Categories and Features

Employee Scheduling

Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Scheduling
Time & Attendance
Variable Workforce

Categories and Features

Employee Scheduling

Automated Scheduling
Group Scheduling
Reporting/Analytics
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Employee Lifecycle Management
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Performance Management
Real-time Guidance
Reporting
Workforce Management

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