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Ratings and Reviews 167 Ratings
What is Worktribe?
Worktribe is a cutting-edge cloud software solution that transforms the management of higher education by promoting collaboration, boosting efficiency, and enhancing transparency. It features a thorough research management system that assists users from the initial idea stage to publication and beyond. In addition, it offers a secure and user-friendly curriculum management tool that is specifically designed for higher education teams. Our partnerships with various UK institutions have resulted in the development of a unique platform tailored to effective research and curriculum management. With robust and intuitive functionalities, Worktribe is continuously evolving to meet the changing demands of higher education administration. Recognized by 38 leading universities in the UK, it is now available through G-cloud, expanding its accessibility. Each year, more individuals are utilizing Worktribe's features to encourage collaboration instead of exerting control. As the premier cloud software for overseeing research and curriculum in the higher education sector, Worktribe is an indispensable resource for academic institutions striving to succeed in an ever-evolving educational environment. This adaptability and commitment to user needs make Worktribe a standout choice for institutions looking to enhance their administrative processes.
What is Forethought?
Forethought stands out as the leading generative AI solution for customer support, serving as an always-on team member at your disposal. With its training on your specific data sets and adherence to stringent security measures, Forethought facilitates seamless interactions through AI, streamlining processes to enhance response times, resolution rates, and overall customer satisfaction at every touchpoint.
- Incorporate a round-the-clock AI agent to alleviate your team's workload, allowing them to concentrate on providing outstanding support.
- Forethought uniquely processes both historical and current ticket data tailored to your business needs, ensuring a highly personalized customer experience.
- We prioritize not just compliance with privacy regulations, but aim to redefine them, guaranteeing that your data remains protected throughout all interactions. Additionally, our commitment to continuous improvement means we are always refining our systems to better serve you and your clientele.
Integrations Supported
Amazon Web Services (AWS)
Dialpad Connect
Dialpad Support
Freshdesk
Front
Gladly
Google Cloud Platform
Gorgias
HaloCRM
HubSpot CRM
Integrations Supported
Amazon Web Services (AWS)
Dialpad Connect
Dialpad Support
Freshdesk
Front
Gladly
Google Cloud Platform
Gorgias
HaloCRM
HubSpot CRM
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Worktribe
Date Founded
2009
Company Location
United Kingdom
Company Website
www.worktribe.com
Company Facts
Organization Name
Forethought
Date Founded
2018
Company Location
United States
Company Website
www.forethought.ai/
Categories and Features
Higher Education
Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal