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What is Wortal CRM?

Leverage the power of Wortal CRM, acclaimed as the premier CRM software and the foremost CRM solution in India. Revolutionize your business processes, improve your workflows, and achieve unprecedented success. Sign up today to refine your sales tactics and cultivate more meaningful relationships with your clients. Experience the advantages of seamless business operations, enhance your customer engagement, and drive your growth with our state-of-the-art customer relationship management solution, regarded as the best CRM software in India. This advanced tool is crafted to elevate your team's capabilities and maximize your overall efficiency, ensuring that you stay ahead in a competitive market.

What is TeamSupport?

Established in 2008 by a group of professionals specializing in customer support, TeamSupport has developed its ticketing and live chat solutions based on the principle that customers are essential to any business's success. Throughout the past twenty years, we have evolved with our clients, providing cutting-edge solutions designed to enhance their workflows, improve efficiency, and ultimately ensure high customer satisfaction rates. Our commitment to innovation is reflected in our ongoing integration of new AI and automation features, which enable support agents to reduce time spent on repetitive tasks. This focus allows them to dedicate more energy to nurturing robust customer relationships, fostering business growth and sustainability for the long term. As technology continues to advance, we remain dedicated to empowering our clients through strategic enhancements in their support processes.

Media

Media

Integrations Supported

Integrations Supported

Customer Thermometer
Facebook
FreeWebsite.com
Freshsuccess
Google Calendar
Highrise
HubSpot Customer Platform
HubSpot Marketing Hub
Jira
Jira Work Management
Mailchimp
Oracle CRM On Demand
RingCentral RingEX
Salesforce
Squarespace
VICIdial
VICIhost
X (Twitter)
Zoho CRM
web.com

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$50.00/month/user
Per month per user with annual billing
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wortal

Date Founded

2022

Company Location

India

Company Website

wortal.co

Company Facts

Organization Name

TeamSupport LLC

Date Founded

2009

Company Location

United States

Company Website

www.teamsupport.com

Categories and Features

CRM

Not specified

Categories and Features

Complaint Management

Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal

Customer Experience

Not specified

Customer Self-Service

Not specified

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

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