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What is X2CRM?

Enhance customer journeys by refining processes and improving interactions. X2CRM provides businesses with the flexibility and control they need through a comprehensive, secure, and customizable CRM solution. This enterprise-grade platform includes essential features like Customer Relationship Management, Marketing Automation, and Workflow, covering all aspects of customer engagement. By centralizing these components into one streamlined system, organizations can break down data barriers and significantly improve their relationships with customers. With more than 20 modules available for selection, X2CRM ensures that businesses can create a cohesive experience tailored to their specific needs, offering a complete perspective on the customer journey. Each communication touchpoint can be customized and automated, guaranteeing a uniform approach across various interactions, such as emails, in-person meetings, website visits, phone conversations, events, chats, and more. In doing so, X2CRM not only enables companies to deepen their connections with customers but also contributes to increased overall satisfaction and loyalty. Ultimately, this powerful platform helps businesses thrive in a competitive landscape by prioritizing customer-centric strategies.

What is Bespeak?

Elevate and broaden returns at every phase of the customer journey. Implement loyalty programs designed to produce supplementary revenue through automated interactions with clients. Bespeak enables small and medium-sized businesses to harness mobile technology to enhance their existing customer relationships effectively. Increase face-to-face sales while quickly adjusting your operations to reduce in-store physical contact. Enlarge your database of mobile phone numbers to create greater opportunities for engagement, feedback, and increased return on investment. Actively advertise promotions, events, and new products to boost revenue while continuously improving customer interaction. This comprehensive strategy guarantees that businesses stay flexible and attuned to the evolving demands of consumers, ultimately fostering long-term success and growth. By prioritizing these initiatives, companies can build a robust framework for sustained customer loyalty and engagement.

Media

Media

Integrations Supported

FlowUp

Integrations Supported

FlowUp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

X2Engine

Company Location

United States

Company Website

reference.x2crm.com

Company Facts

Organization Name

IgniteTech

Date Founded

2000

Company Location

United States

Company Website

ignitetech.com/softwarelibrary/bespeak

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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