Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CloudTalk Reviews & Ratings
    1,680 Ratings
    Company Website
  • CallTools Reviews & Ratings
    449 Ratings
    Company Website
  • CallShaper Reviews & Ratings
    25 Ratings
    Company Website
  • DialerAI Reviews & Ratings
    5 Ratings
    Company Website
  • Dialfire Reviews & Ratings
    22 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    192 Ratings
    Company Website
  • Convoso Reviews & Ratings
    674 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    844 Ratings
    Company Website
  • VirtualPBX Reviews & Ratings
    141 Ratings
    Company Website
  • CallHub Reviews & Ratings
    390 Ratings
    Company Website

What is XCALLY?

XCALLY offers a user-friendly, scalable, and quickly deployable Omnichannel Contact Center solution. This software comes equipped with a variety of essential tools that support call center operations alongside its Omnichannel features. Key components include an IVR designer, a predictive dialer, scripting tools, dashboards, real-time panels, and analytics tailored for administrators and supervisors. Additionally, it supports WebRTC, a Windows Softphone, and a unified Web GUI for agents. Furthermore, XCALLY can seamlessly integrate through APIs with numerous external products and technologies, such as CRM systems, ticketing platforms, AI applications, bots, and text-to-speech services, enhancing its versatility and functionality. This allows organizations to create a customized and efficient customer service environment.

What is ArchAgent PowerDialer?

Prospecting is recognized as one of the most lucrative business activities available, but it also comes with considerable challenges. The task can become tedious and prone to errors, resulting in wasted efforts on wrong numbers and the irritation of numerous unanswered calls. Fortunately, the Arch PowerDialer provides an effective solution to these issues. Specifically designed to improve productivity, the PowerDialer can enhance your contact rate by an astounding 400%. Learning to use the PowerDialer is straightforward and can be achieved in just five minutes. It works on any Mac, PC, tablet, and phone, ensuring versatility in its application. Furthermore, the PowerDialer integrates smoothly by automatically transferring contact information, lead and post-call notes, reminders, and callbacks into the lead portal or designated third-party CRMs, which saves you a significant amount of time. You can easily upload different lists, such as expired listings (withdrawn/canceled), for sale by owner, for rent by owner, neighborhood updates (just listed/just sold), pre-foreclosure leads, or your personalized call lists, all of which are dynamically managed through our web portal. No specialized devices are required, making it an option that anyone with basic technology can utilize. This accessibility allows a wider range of individuals to engage in effective prospecting without the burden of complicated setups.

Media

Media

Integrations Supported

Amazon Lex
Chatdesk
Dialogflow
Facebook
Freshdesk
Freshsales
Microsoft Dynamics 365
Microsoft Teams
Plivo
Salesforce
ServiceNow
Sugar Sell
Telegram
Twilio
Viber
Video RTC
WhatsApp
X (Twitter)
Zendesk
Zoho CRM

Integrations Supported

Amazon Lex
Chatdesk
Dialogflow
Facebook
Freshdesk
Freshsales
Microsoft Dynamics 365
Microsoft Teams
Plivo
Salesforce
ServiceNow
Sugar Sell
Telegram
Twilio
Viber
Video RTC
WhatsApp
X (Twitter)
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Xenialab

Date Founded

2007

Company Location

Italy

Company Website

www.xcally.com

Company Facts

Organization Name

ArchAgent

Date Founded

1992

Company Location

United States

Company Website

www.archagent.com/powerdialer/

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Popular Alternatives

uContact Reviews & Ratings

uContact

net2phone

Popular Alternatives

Mojo Dialer Reviews & Ratings

Mojo Dialer

Mojo Dialing Solutions
wolkvox Reviews & Ratings

wolkvox

Microsyslabs