Ratings and Reviews 29 Ratings

Total
ease
features
design
support

Ratings and Reviews 4 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • VirtualPBX Reviews & Ratings
    143 Ratings
    Company Website
  • Phone.com Reviews & Ratings
    5 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,130 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    1 Rating
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,083 Ratings
    Company Website
  • RingCentral RingEX Reviews & Ratings
    2,922 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    198 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    95 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    845 Ratings
    Company Website
  • iPlum Reviews & Ratings
    8,991 Ratings
    Company Website

What is XCastLabs?

For over two decades, our cutting-edge technology has been at the forefront of providing telecom services. We specialize in a variety of areas including Hosted IP-PBX, SIP Trunks, Call Center Software, Wholesale, and Data Services, ensuring that our offerings align with the FCC standards for STIR/SHAKEN network compliance with outstanding service, competitive rates, and top-tier products. The XCast Unified Communications system is designed to be both scalable and international, featuring unlimited, complimentary extension-to-extension connectivity across the globe, all managed effortlessly through a web-based Administrator Control Panel (ACP) that simplifies the oversight of your features. We are excited to present our promotional pricing options, which include the Hosted PBX Basic package at just $9.95 per month and the Sip Trunking Basic plan at only $4.95 per month, making it easier than ever to enhance your communication capabilities.

What is DID Global?

DID Global provides top-notch, efficient premium IP telephony solutions designed for both business and personal use, enabling rapid scalability and significant savings on advertising expenses while driving sales growth. Our clients benefit from competitive pricing, as we adhere to the principle that "price reflects quality." By choosing local operators, you can reduce your advertising costs by up to 60%, and utilizing a prestigious local number fosters greater trust among your clients. We prioritize high-quality and reliable communication channels, ensuring that if you experience a connection loss, you can quickly switch to an alternate provider thanks to our channel redundancy. This guarantees seamless communication with your customers, allowing your business to operate without interruptions. Furthermore, we proudly extend our exceptional services to clients across more than 150 countries. Our commitment to quality and customer satisfaction sets us apart in the competitive telephony market.

Media

Media

No images available

Integrations Supported

ClickUp
Google Docs
HubSpot CRM
HubSpot Customer Platform
HubSpot Meetings
HubSpot Operations Hub
Jira Align
Jira Service Management
Microsoft Teams
NetHunt CRM
Salesforce
Zapier Canvas
Zendesk
monday.com

Integrations Supported

ClickUp
Google Docs
HubSpot CRM
HubSpot Customer Platform
HubSpot Meetings
HubSpot Operations Hub
Jira Align
Jira Service Management
Microsoft Teams
NetHunt CRM
Salesforce
Zapier Canvas
Zendesk
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

$4.95/month
Free Trial Offered?
Free Version

Pricing Information

$10/users
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

XCastLabs

Date Founded

2009

Company Location

United States

Company Website

xcastlabs.com

Company Facts

Organization Name

DID Global

Date Founded

2019

Company Location

United Kingdom

Company Website

www.didglobal.biz

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Popular Alternatives

Popular Alternatives

Wavetel Reviews & Ratings

Wavetel

Wavetel Business LTD
PBXware Reviews & Ratings

PBXware

Bicom Systems