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What is XGEN AI?

XGEN AI is a versatile generative AI platform crafted specifically for ecommerce teams, allowing them to autonomously implement search, recommendations, and chat features without requiring specialized AI expertise. This cutting-edge solution offers a range of modular AI tools, including XSearch, which provides a conversational search experience that understands customer intent, synonyms, and visual hints; XRecommend, a predictive engine that tailors product suggestions for individual users in real-time while prioritizing metrics like average order value and conversion rates; and XChat, designed to act as an ecommerce chat assistant. Furthermore, it seamlessly integrates with existing ecommerce data sources and systems such as CDPs, PIM, and CRM, enabling digital teams to swiftly develop AI-enhanced experiences using simple declarative tools instead of complicated black-box models. XGEN intelligently deploys models by selecting from an extensive library of deep learning architectures customized for different product categories and user behaviors, while also continually adapting based on user feedback collected through various events. This continuous adaptability guarantees that the platform remains both relevant and effective in addressing the changing demands of ecommerce businesses, empowering them to stay ahead in a competitive market landscape.

What is EPICA?

EPICA has effectively migrated its prediction platform to Microsoft's Azure through a strategic partnership, granting clients and suppliers secure and immediate access to EPICA's robust data science resources. Companies are utilizing the EPICA Platform in conjunction with Sophia® AI to maintain a competitive edge in the marketplace. Our integration process is designed to seamlessly align with your current technological systems, ensuring minimal disruption. By identifying trends, businesses can accurately anticipate their customers' future buying patterns. You can discover the chances of individual shoppers making a purchase or even tailor your audience to assess their likelihood of engaging with certain products. This customized strategy not only enhances customer interactions but also rewards them for sharing their data. Deliver a cohesive and captivating experience across your physical retail space and digital marketing efforts. The foundation for such accurate predictions is rooted in the extensive quality and quantity of data that powers the AI engine's learning framework, which consistently refines its predictive accuracy. Leveraging these insights allows businesses to build deeper connections with their clientele, ultimately driving long-term loyalty and satisfaction. By prioritizing data-driven strategies, organizations can adapt more swiftly to changing consumer behaviors and preferences.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
BigCommerce
Shopify
Accenture Cloud Retail Execution
Salesforce

Integrations Supported

Amazon Web Services (AWS)
BigCommerce
Shopify
Android
Centro Basis
Facebook
Google Ads
Google Analytics
Mailchimp
Microsoft 365
Microsoft Azure
Segment EDI Platform
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

XGEN AI

Date Founded

2020

Company Location

United States

Company Website

www.xgen.ai/

Company Facts

Organization Name

EPICA

Date Founded

2016

Company Location

United States

Company Website

www.epica.ai/

Categories and Features

AI eCommerce

Not specified

AI Tools

Not specified

eCommerce Search

Not specified

Categories and Features

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