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What is XGEN AI?

XGEN AI is a versatile generative AI platform crafted specifically for ecommerce teams, allowing them to autonomously implement search, recommendations, and chat features without requiring specialized AI expertise. This cutting-edge solution offers a range of modular AI tools, including XSearch, which provides a conversational search experience that understands customer intent, synonyms, and visual hints; XRecommend, a predictive engine that tailors product suggestions for individual users in real-time while prioritizing metrics like average order value and conversion rates; and XChat, designed to act as an ecommerce chat assistant. Furthermore, it seamlessly integrates with existing ecommerce data sources and systems such as CDPs, PIM, and CRM, enabling digital teams to swiftly develop AI-enhanced experiences using simple declarative tools instead of complicated black-box models. XGEN intelligently deploys models by selecting from an extensive library of deep learning architectures customized for different product categories and user behaviors, while also continually adapting based on user feedback collected through various events. This continuous adaptability guarantees that the platform remains both relevant and effective in addressing the changing demands of ecommerce businesses, empowering them to stay ahead in a competitive market landscape.

What is FactFinder?

FactFinder is an award-winning product discovery platform that leverages artificial intelligence to revolutionize ecommerce search and personalization, helping online retailers dramatically increase conversions and revenue. Built on over two decades of proprietary technology, FactFinder combines keyword, content, and vector search to understand shopper intent and deliver highly relevant results throughout the entire customer journey. Its extensive feature set includes personalized recommendations, geo-targeting, customer-specific info, and the innovative Predictive Basket technology that anticipates what shoppers want next. The platform caters to a wide range of industries such as fashion, B2B ecommerce, food & beverage, online pharmacies, sporting goods, beauty, and consumer electronics. Trusted by over 2,000 online shops worldwide, FactFinder integrates seamlessly with existing ecommerce ecosystems and offers robust analytics for data-driven merchandising decisions. It prides itself on transparency and user control, avoiding black-box AI models and giving businesses the ability to customize search and recommendation logic. FactFinder’s flexibility extends to personalized pricing, tailored demos, and a dedicated support team to ensure success. The platform has earned numerous awards, including Best eCommerce Search Software and Best Online/Mobile Innovation. With FactFinder, businesses benefit from increased sales, improved conversion rates, and enhanced shopper satisfaction. This makes it a reliable, scalable solution for ecommerce leaders aiming to deliver smarter, faster, and more personalized shopping experiences.

Media

Media

Integrations Supported

Accenture Cloud Retail Execution
Amazon Web Services (AWS)
BigCommerce
Salesforce
Shopify

Integrations Supported

Emporix
Magento
OXID eShop
PrestaShop
Spryker

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

XGEN AI

Date Founded

2020

Company Location

United States

Company Website

www.xgen.ai/

Company Facts

Organization Name

FactFinder

Date Founded

2001

Company Location

Germany

Company Website

www.fact-finder.com

Categories and Features

AI eCommerce

Not specified

AI Tools

Not specified

eCommerce Search

Not specified

Categories and Features

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