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What is XGEN AI?

XGEN AI is a versatile generative AI platform crafted specifically for ecommerce teams, allowing them to autonomously implement search, recommendations, and chat features without requiring specialized AI expertise. This cutting-edge solution offers a range of modular AI tools, including XSearch, which provides a conversational search experience that understands customer intent, synonyms, and visual hints; XRecommend, a predictive engine that tailors product suggestions for individual users in real-time while prioritizing metrics like average order value and conversion rates; and XChat, designed to act as an ecommerce chat assistant. Furthermore, it seamlessly integrates with existing ecommerce data sources and systems such as CDPs, PIM, and CRM, enabling digital teams to swiftly develop AI-enhanced experiences using simple declarative tools instead of complicated black-box models. XGEN intelligently deploys models by selecting from an extensive library of deep learning architectures customized for different product categories and user behaviors, while also continually adapting based on user feedback collected through various events. This continuous adaptability guarantees that the platform remains both relevant and effective in addressing the changing demands of ecommerce businesses, empowering them to stay ahead in a competitive market landscape.

What is Google Cloud Discovery AI?

Businesses today are empowered to integrate search, browsing, and recommendation capabilities akin to Google's within their own digital environments, which can significantly enhance conversion rates and reduce the chances of consumers abandoning their search efforts. By adopting sophisticated search functionalities similar to those offered by Google, companies can effectively decrease the rate at which customers leave their searches prematurely. Additionally, enhancing the shopping experience through the ability to search for products using images makes the entire process more user-friendly and intuitive. Personalizing the shopping experience not only fosters better conversion rates but can also lead to increased average order values. Utilizing tools such as Retail Search and browsing features allows retailers to develop customized experiences based on Google's insights regarding user intent and contextual factors. Moreover, Recommendations AI excels at capturing the nuances of customer behavior, situational contexts, and product details, thereby promoting meaningful interactions across multiple channels with targeted suggestions. Furthermore, the application of machine learning-driven object recognition and lookups enables businesses to deliver instant results for similar or complementary products within their inventory. This amalgamation of cutting-edge technologies not only enhances the overall user experience but also strategically equips organizations to fulfill consumer demands more effectively in an increasingly competitive landscape. Ultimately, the integration of these features positions businesses to thrive by catering to the evolving preferences and expectations of modern shoppers.

Media

Media

Integrations Supported

Shopify
Accenture Cloud Retail Execution
Amazon Web Services (AWS)
BigCommerce
Coveo
Google Analytics
Google Cloud BigQuery
Google Cloud Platform
Google Cloud Storage
Google Merchant Center
Google Tag Manager
Lucidworks Fusion
Quantiphi Conversational AI
Salesforce

Integrations Supported

Shopify
Accenture Cloud Retail Execution
Amazon Web Services (AWS)
BigCommerce
Coveo
Google Analytics
Google Cloud BigQuery
Google Cloud Platform
Google Cloud Storage
Google Merchant Center
Google Tag Manager
Lucidworks Fusion
Quantiphi Conversational AI
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2.50 per 1000 requests
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

XGEN AI

Date Founded

2020

Company Location

United States

Company Website

www.xgen.ai/

Company Facts

Organization Name

Google

Company Location

United States

Company Website

cloud.google.com/solutions/retail-product-discovery

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