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What is XGEN AI?
XGEN AI is a versatile generative AI platform crafted specifically for ecommerce teams, allowing them to autonomously implement search, recommendations, and chat features without requiring specialized AI expertise. This cutting-edge solution offers a range of modular AI tools, including XSearch, which provides a conversational search experience that understands customer intent, synonyms, and visual hints; XRecommend, a predictive engine that tailors product suggestions for individual users in real-time while prioritizing metrics like average order value and conversion rates; and XChat, designed to act as an ecommerce chat assistant. Furthermore, it seamlessly integrates with existing ecommerce data sources and systems such as CDPs, PIM, and CRM, enabling digital teams to swiftly develop AI-enhanced experiences using simple declarative tools instead of complicated black-box models. XGEN intelligently deploys models by selecting from an extensive library of deep learning architectures customized for different product categories and user behaviors, while also continually adapting based on user feedback collected through various events. This continuous adaptability guarantees that the platform remains both relevant and effective in addressing the changing demands of ecommerce businesses, empowering them to stay ahead in a competitive market landscape.
What is Sensefuel?
Effective sales strategies for sustained success fundamentally hinge on understanding customer needs, anticipating their preferences, and framing these insights within an appropriate context to deliver products that meet their expectations. Our solutions leverage a unique combination of a behavioral learning engine, customized search functionalities, and the knowledge of your e-merchandisers, allowing you to embed these best practices into the core of your online enterprise. With a focus on achieving commercial success, our technology is crafted to promote the efficient sale of your offerings. By autonomously adjusting to the context of each inquiry and recognizing the importance of relevant searches, our solutions guarantee the presentation of applicable results. Additionally, to elevate the degree of personalization, our engine consistently adapts based on the individual wishes, needs, and inclinations of each customer, ensuring they encounter products that truly resonate with them. This engine integrates seamlessly into your existing systems, functioning at the heart of your online retail ecosystem and enhancing the shopping journey for all visitors. In the end, this heightened level of personalization not only increases customer satisfaction but also significantly contributes to the growth of your business's revenue. As a result, investing in these advanced solutions can lead to long-term benefits for your organization.
Integrations Supported
Accenture Cloud Retail Execution
Amazon Web Services (AWS)
BigCommerce
Salesforce
Shopify
Integrations Supported
Accenture Cloud Retail Execution
Amazon Web Services (AWS)
BigCommerce
Salesforce
Shopify
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
€600 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
XGEN AI
Date Founded
2020
Company Location
United States
Company Website
www.xgen.ai/
Company Facts
Organization Name
Sensefuel
Company Location
France
Company Website
www.sensefuel.com/en/e-commerce-search/