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What is XOi?

XOi empowers field service organizations across North America to optimize their operations by adopting sustainable technologies and minimizing the frequency of truck rolls. Technicians are equipped with high-definition cameras, allowing them to securely document their work environments, which enhances record-keeping, reduces customer disputes, and could even lead to lower insurance costs. It's important to note that dispatching an extra truck, which can cost approximately $600, can significantly impact profit margins. Instead of relying on additional truck rolls, businesses should provide their technicians with a detailed content portal that features training manuals, wiring diagrams, and manufacturer resources, complemented by virtual coaching to equip them for any challenges they may encounter while on-site. As the industry faces a talent shortage, with predictions of over 30 million field service roles remaining unfilled by 2020, XOi serves as a crucial bridge between less experienced technicians in the field and veteran professionals in the office. This innovative strategy not only improves service quality but also facilitates a seamless transfer of knowledge and skills, effectively addressing the impending talent gap in the sector. Additionally, by leveraging these resources, companies can create a more resilient workforce that is better prepared to meet the demands of an evolving industry.

What is CURO?

Boost the daily productivity of each technician by an entire hour while simultaneously reducing scheduling and verification time by two-thirds. The intuitive platform enables every technician to showcase their best work with ease. Say farewell to the incessant flow of text messages and urgent phone calls by adopting Curo, where your entire team can engage in smooth communication. Bid adieu to chaos. With built-in checklists, instructional videos, and the ability to upload photos, workers are equipped with clear guidance to accomplish tasks accurately from the outset, significantly decreasing the need for rework. The GPS features and uploaded floor plans allow for precise location tagging, ensuring that the appropriate worker is notified about the task at hand. Excuses become obsolete. This user-friendly tool empowers every team member to affirm their outstanding work, prompting Curo clients to quickly notice enhancements in productivity, quality, and customer satisfaction, ultimately revolutionizing their businesses. By consolidating communication and providing on-site training through a GPS-enabled application, Curo delivers a thorough solution that not only streamlines operations but also significantly improves overall efficiency. Furthermore, the integration of these capabilities fosters a collaborative environment, allowing technicians to thrive in their roles and contribute to a more organized workplace.

Media

Media

Integrations Supported

Davisware Vision
FieldConnect
Jonas Enterprise
NodeOps
Operix
Shark Byte Sales and Estimating CRM

Integrations Supported

Namely

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$9 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

XOi Technologies

Date Founded

2013

Company Location

United States

Company Website

www.xoi.io

Company Facts

Organization Name

Curo Software

Date Founded

2017

Company Location

United States

Company Website

www.curoglobal.com

Categories and Features

Field Service Management

Dispatch Management
Mobile Access
Payment Collection in the Field
Service History Tracking
Time Clock
Work Order Management

HVAC

Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Service History Tracking
Technician Management
Work Order Management

Plumbing

Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Service History Tracking
Technician Management
Work Order Management

Categories and Features

CMMS

Inventory Control
Scheduling
Service History Tracking
Technician Management
Work Order Management

Electrical Contractor

Contract Management
Electronic Signature
Mobile Access
Scheduling
Work Order Management

Facility Management

Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Maintenance Tracking
Preventive Maintenance
Residential Properties
Work Order Management

Field Service Management

Contact Database
Mobile Access
Scheduling
Work Order Management

HVAC

Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Mobile Access
Scheduling
Technician Management
Work Order Management

Maintenance Management

Inventory Management
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Dispatch Management
Inventory Control
Job Management
Scheduling
Service History Tracking
Technician Management
Work Order Management

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