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What is XOi?

XOi empowers field service organizations across North America to optimize their operations by adopting sustainable technologies and minimizing the frequency of truck rolls. Technicians are equipped with high-definition cameras, allowing them to securely document their work environments, which enhances record-keeping, reduces customer disputes, and could even lead to lower insurance costs. It's important to note that dispatching an extra truck, which can cost approximately $600, can significantly impact profit margins. Instead of relying on additional truck rolls, businesses should provide their technicians with a detailed content portal that features training manuals, wiring diagrams, and manufacturer resources, complemented by virtual coaching to equip them for any challenges they may encounter while on-site. As the industry faces a talent shortage, with predictions of over 30 million field service roles remaining unfilled by 2020, XOi serves as a crucial bridge between less experienced technicians in the field and veteran professionals in the office. This innovative strategy not only improves service quality but also facilitates a seamless transfer of knowledge and skills, effectively addressing the impending talent gap in the sector. Additionally, by leveraging these resources, companies can create a more resilient workforce that is better prepared to meet the demands of an evolving industry.

What is FieldVibe?

FieldVibe is simple field service management software built for solo professionals and small teams of up to 10 people. Designed for real trades, including HVAC, plumbing, electrical, cleaning, lawn care, handyman, pest control, and appliance repair, FieldVibe helps service pros run their whole workday directly from their phones without complex menus, mandatory sales calls, or enterprise bloat. Run the whole job in one app Instead of juggling paper notes, scattered texts, and separate spreadsheets, FieldVibe brings your entire workday workflow together into one simple interface: - Free business website & work requests: Publish a clean, mobile-optimized page to showcase your services, collect client work requests 24/7, and generate new leads without paying web designer or hosting fees. - Job quoting: Build professional estimates with custom pricing in seconds. Send them via text or email, and turn accepted quotes into scheduled visits with just two taps. - Job scheduling: FieldVibe takes the hassle out of job scheduling with clean daily calendar views, quick visit status updates (Completed, Cancelled, No-Show), and read-only offline access in the field. - Automated text messages: Send tap-to-send reminders from your own phone number on free accounts, or automated text messages on paid plans to protect your daily revenue by cutting client no-shows. - Client history: Keep job notes, client contact details, before-and-after photos, timelogs, and customer signatures safely backed up in the cloud. - Invoicing & online payments: Turn completed jobs or approved quotes into clean invoices in seconds, collect payments on site, and track revenue effortlessly. - Review collection: Automatically ask happy clients for feedback via text and turn 5-star ratings into branded social media images to win more local jobs. Simple software without enterprise bloat

Media

Media

Integrations Supported

Davisware Vision
FieldConnect
Jonas Enterprise
NodeOps
Operix
Shark Byte Sales and Estimating CRM

Integrations Supported

Google Calendar
Stripe
Stripe Connect

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

SOLO - free (1 person)
SOLO PRO - $20/month; $180/year (25% off) - 1 person
CREWS - $50/month; $450/year (25% off) - unlimited staff members
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

XOi Technologies

Date Founded

2013

Company Location

United States

Company Website

www.xoi.io

Company Facts

Organization Name

FieldVibe

Date Founded

2020

Company Location

Romania

Company Website

www.fieldvibe.com

Categories and Features

Field Service Management

Dispatch Management
Mobile Access
Payment Collection in the Field
Service History Tracking
Time Clock
Work Order Management

HVAC

Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Service History Tracking
Technician Management
Work Order Management

Plumbing

Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Arborist

Billing & Invoicing
Job Scheduling
Photos In Reports
Quotes / Estimates
Recurring Appointments

Cleaning Services

Billing & Invoicing
Client Management
Job Management
Mobile Access
Quotes / Estimates
Recurring Appointments
Scheduling
Service History Tracking
Work Order Management

Electrical Contractor

Billing & Invoicing
Mobile Access
Quotes / Estimates
Scheduling
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Dispatch Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Handyman

Billing & Invoicing
Mobile Payments
Payment Processing
Quotes / Estimates
Time Tracking
Work Order Management

Home Services

Not specified

HVAC

Billing & Invoicing
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Work Order Management

Lawn Care

Billing & Invoicing
Customer Management
Employee Management
Mobile Access
Quotes / Estimates
Scheduling

Pest Control

Billing & Invoicing
Customer Service History
Dispatch Management
Mobile Access
Quotes / Estimates
Scheduling

Plumbing

Billing & Invoicing
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Work Order Management

Tradesman Job Management

For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Scheduling
Time Tracking

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