Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is XOi?
XOi empowers field service organizations across North America to optimize their operations by adopting sustainable technologies and minimizing the frequency of truck rolls. Technicians are equipped with high-definition cameras, allowing them to securely document their work environments, which enhances record-keeping, reduces customer disputes, and could even lead to lower insurance costs. It's important to note that dispatching an extra truck, which can cost approximately $600, can significantly impact profit margins. Instead of relying on additional truck rolls, businesses should provide their technicians with a detailed content portal that features training manuals, wiring diagrams, and manufacturer resources, complemented by virtual coaching to equip them for any challenges they may encounter while on-site. As the industry faces a talent shortage, with predictions of over 30 million field service roles remaining unfilled by 2020, XOi serves as a crucial bridge between less experienced technicians in the field and veteran professionals in the office. This innovative strategy not only improves service quality but also facilitates a seamless transfer of knowledge and skills, effectively addressing the impending talent gap in the sector. Additionally, by leveraging these resources, companies can create a more resilient workforce that is better prepared to meet the demands of an evolving industry.
What is XActRate?
Grasping your company's break-even costs is crucial for attaining success in any business venture. The break-even point signifies the total income necessary to offset all expenditures before any profit can be generated. XactRate provides an extensive array of tools tailored for HVAC businesses, featuring office scheduling, efficient dispatching, management of truck inventories, and the capability to oversee travel times and diagnostics for each service ticket. Furthermore, it supports the creation of field-generated service tickets that can be printed or emailed, tracks the productivity of service technicians, aids in the sale of equipment, and allows several technicians to collaborate on a single ticket, while also offering comprehensive reporting capabilities. By leveraging advanced Cloud technology, XactRate functions in real-time across both iPads and PCs, guaranteeing access to essential information even without an internet connection while in the field. Prior to departing or upon your return, you can easily sync data from your iPad or Android device. In addition, it removes the necessity for complex and costly heat load calculators, providing accurate BTU results for the proper sizing of air conditioning systems. This efficient method not only boosts operational productivity but also plays a significant role in enhancing profitability, enabling businesses to thrive in a competitive market. Ultimately, XactRate empowers HVAC companies to streamline their processes and focus on delivering excellent service.
Integrations Supported
Davisware Vision
FieldConnect
Jonas Enterprise
NodeOps
Operix
Shark Byte Sales and Estimating CRM
Integrations Supported
Davisware Vision
FieldConnect
Jonas Enterprise
NodeOps
Operix
Shark Byte Sales and Estimating CRM
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
XOi Technologies
Date Founded
2013
Company Location
United States
Company Website
www.xoi.io
Company Facts
Organization Name
XActRate Business Management
Date Founded
2011
Company Location
United States
Company Website
getstarted.xactrate.com
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking