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What is XRM?

Dynamic and results-oriented, XRM serves as a comprehensive CRM solution tailored specifically for dealers, enabling you to boost profits while reducing vendor expenses. Whether you are on the sales floor or interacting with customers through online platforms, you can effortlessly monitor all showroom activities in real time. By integrating seamlessly with external lead providers, you guarantee that no sales opportunity is overlooked. Customer interactions and essential tasks can be managed directly from your mobile device, which allows for a streamlined workflow. Handling customer data and interactions wirelessly helps to simplify processes and improve efficiency. The system accelerates deal processing with features such as license plate and driver's license scanning, ensuring that each transaction is handled swiftly. You can track internet leads in real time and manage follow-up tasks no matter where you are located. Additionally, XRM provides insights into available incentives and factory programs that are uniquely suited to both vehicle selections and customer credit profiles. It allows you to adjust payment options with versatility in retail, leasing, and balloon arrangements. By employing professional electronic paperwork, you can significantly reduce deal times, leading to a more efficient transaction experience. With XRM, staying updated on showroom activities as they happen has never been easier, allowing you to remain proactive in your sales approach. This comprehensive tool positions your dealership for success in a competitive market.

What is ASA Cornerstone?

Cornerstone, powered by ASA, functions as a comprehensive management solution tailored for independent dealers endorsed by Bridgestone. It seamlessly connects with Bridgestone's Automated Delivery Receipt System (ADRS), Firestone's National Accounts (FNA) processing system, and the CFNA credit card processing application, effectively reducing paperwork and accelerating credit processing times. Key features include robust inventory management, streamlined workflows, enhanced bookkeeping accuracy, and reduced administrative tasks, allowing dealers to prioritize exceptional customer service. Additionally, it provides easy access to Bridgestone's programs, which further expedites credit processing and enhances operational efficiency. Retailers affiliated with Bridgestone can also benefit from offers such as six months of interest-free financing, along with the chance to use earned co-op dollars or retail support funds to help cover the software licensing and maintenance fees. This all-encompassing system not only simplifies processes but also empowers dealers to cultivate stronger customer relationships and stimulate business expansion, ultimately leading to greater success in a competitive market. As a result, dealers can focus their resources on growth while maintaining a high standard of service for their clientele.

Media

Media

Integrations Supported

Dealertrack DMS
Pam
RouteOne
TireConnect

Integrations Supported

Dealertrack DMS
Pam
RouteOne
TireConnect

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Affinitiv

Company Location

United States

Company Website

www.affinitiv.com/sales/xrm/

Company Facts

Organization Name

ASA Automotive Systems

Date Founded

1988

Company Location

United States

Company Website

www.asaauto.com/products/cornerstone

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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