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What is XRM?

Dynamic and results-oriented, XRM serves as a comprehensive CRM solution tailored specifically for dealers, enabling you to boost profits while reducing vendor expenses. Whether you are on the sales floor or interacting with customers through online platforms, you can effortlessly monitor all showroom activities in real time. By integrating seamlessly with external lead providers, you guarantee that no sales opportunity is overlooked. Customer interactions and essential tasks can be managed directly from your mobile device, which allows for a streamlined workflow. Handling customer data and interactions wirelessly helps to simplify processes and improve efficiency. The system accelerates deal processing with features such as license plate and driver's license scanning, ensuring that each transaction is handled swiftly. You can track internet leads in real time and manage follow-up tasks no matter where you are located. Additionally, XRM provides insights into available incentives and factory programs that are uniquely suited to both vehicle selections and customer credit profiles. It allows you to adjust payment options with versatility in retail, leasing, and balloon arrangements. By employing professional electronic paperwork, you can significantly reduce deal times, leading to a more efficient transaction experience. With XRM, staying updated on showroom activities as they happen has never been easier, allowing you to remain proactive in your sales approach. This comprehensive tool positions your dealership for success in a competitive market.

What is Autotrader?

Autotrader B2B offers a diverse range of digital marketing, advertising, analytics, and retail tools designed exclusively for automotive dealerships, with the goal of connecting dealers to potential buyers who are actively on the lookout for vehicles. This comprehensive suite presents tailored solutions for both Franchise and Independent dealers, including listing packages that highlight new, used, and specialty vehicles for enthusiastic shoppers while providing flexible visibility options and advanced merchandising tools. Moreover, real-time analytics enable dealerships to pinpoint which vehicles resonate most with consumers, allowing them to make data-driven decisions effectively. The platform also features digital retailing capabilities that enhance the online purchasing experience, allowing consumers to calculate payments, evaluate trade-in values, and apply for financing from any device, thus optimizing the sales process prior to a customer's visit to the dealership. In addition, distance retailing functions allow dealers to broaden their outreach beyond local constraints by advertising delivery services and employing virtual selling strategies, ultimately strengthening their market presence and expanding sales opportunities. By integrating these cutting-edge features, Autotrader B2B not only helps dealerships increase their sales but also significantly improves the overall car buying journey for customers, making it more convenient and user-friendly than ever before. As a result, the platform fosters a more efficient marketplace that benefits both dealers and buyers alike.

Media

Media

Integrations Supported

Dealertrack DMS
AutoTempest
Dealer.com
Pam
RouteOne
VinSolutions Connect CRM
vAuto

Integrations Supported

Dealertrack DMS
AutoTempest
Dealer.com
Pam
RouteOne
VinSolutions Connect CRM
vAuto

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Affinitiv

Company Location

United States

Company Website

www.affinitiv.com/sales/xrm/

Company Facts

Organization Name

Autotrader US

Date Founded

1998

Company Location

United States

Company Website

b2b.autotrader.com/solutions/

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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