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What is XRM?

Dynamic and results-oriented, XRM serves as a comprehensive CRM solution tailored specifically for dealers, enabling you to boost profits while reducing vendor expenses. Whether you are on the sales floor or interacting with customers through online platforms, you can effortlessly monitor all showroom activities in real time. By integrating seamlessly with external lead providers, you guarantee that no sales opportunity is overlooked. Customer interactions and essential tasks can be managed directly from your mobile device, which allows for a streamlined workflow. Handling customer data and interactions wirelessly helps to simplify processes and improve efficiency. The system accelerates deal processing with features such as license plate and driver's license scanning, ensuring that each transaction is handled swiftly. You can track internet leads in real time and manage follow-up tasks no matter where you are located. Additionally, XRM provides insights into available incentives and factory programs that are uniquely suited to both vehicle selections and customer credit profiles. It allows you to adjust payment options with versatility in retail, leasing, and balloon arrangements. By employing professional electronic paperwork, you can significantly reduce deal times, leading to a more efficient transaction experience. With XRM, staying updated on showroom activities as they happen has never been easier, allowing you to remain proactive in your sales approach. This comprehensive tool positions your dealership for success in a competitive market.

What is DealerSpin360?

DealerSpin360 stands out as a cutting-edge automotive merchandising solution, producing high-definition 360° walkarounds of vehicles that allow online shoppers to investigate cars from all perspectives while interacting with engaging hotspots, creating a virtual test drive experience that increases the time consumers spend on vehicle detail pages and boosts lead conversion rates. By highlighting key features with interactive cursor icons, this platform enables buyers to customize their viewing journey and seamlessly shares these walkarounds across dealership sites, major selling platforms, and social media networks, thus broadening the dealership's exposure and reach. Beyond the captivating 360° spins, DealerSpin360 also empowers dealers to add photos and video overlays, enriching the content and building trust with potential buyers. The expert capture and production of these walkarounds are conducted right at the dealership, requiring no additional effort or equipment from the dealers themselves. Additionally, DealerSpin360 comes equipped with robust reporting features that provide insightful data on shopper engagement, tracking views and clicks on various elements, which helps refine marketing strategies. Ultimately, this all-encompassing tool is designed to connect online browsing experiences with in-person visits, fostering a significant increase in sales growth for dealerships, while also offering a unique way for dealers to showcase their inventory effectively.

Media

Media

Integrations Supported

Adobe Acrobat Reader
Android
Apple iOS
CARFAX
Dealertrack DMS
Pam
RouteOne

Integrations Supported

Adobe Acrobat Reader
Android
Apple iOS
CARFAX
Dealertrack DMS
Pam
RouteOne

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Affinitiv

Company Location

United States

Company Website

www.affinitiv.com/sales/xrm/

Company Facts

Organization Name

Dealer Specialties

Date Founded

1989

Company Location

United States

Company Website

www.dealerspecialties.com

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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