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What is Xeeit?

Unlock groundbreaking insights with our cutting-edge experience management platform, which leverages state-of-the-art AI technologies. Delve into user feedback and data like never before, allowing for a deeper understanding of your audience. Utilize the power of comprehensive data collection, drawing from a wide array of public datasets and tailored external sources to ensure that you capture every vital insight effortlessly. Move beyond basic analysis by tapping into our next-level technologies. Scrutinize textual information, interpret emotional nuances, and extract complex insights to refine your decision-making and enhance your strategic initiatives. Transform raw data into compelling visuals and narratives that resonate with your stakeholders. Our solution is designed to accommodate integrated visualizations directly within the platform or to work seamlessly with external tools, ensuring that your reporting needs are met with precision, empowering you to excel in your analytical pursuits. In this rapidly evolving data landscape, staying ahead requires not just insights but the ability to act on them effectively.

What is Quiq?

Quiq serves as a customer engagement solution that facilitates tailored interactions through SMS/Text messaging, Apple Business Chat, and Google's Business Messages. With Quiq's Conversational Engagement Platform, you have the ability to design engaging conversational experiences that resonate with your customers. The platform allows for the seamless orchestration of interactions involving both automated bots and live agents. Conversations can be initiated through a mix of native Quiq chatbots, bots from third-party frameworks, and human representatives, ensuring flexibility in communication. This versatility enhances customer satisfaction by providing multiple channels for interaction.

Media

Media

Integrations Supported

Apple Business Chat
ChatGPT
Facebook Messenger
Google Business Messages
Kik
Midjourney
NetSuite
Oracle Service
Salesforce
Shopify
Topbox
X (Twitter)
Zendesk

Integrations Supported

Apple Business Chat
ChatGPT
Facebook Messenger
Google Business Messages
Kik
Midjourney
NetSuite
Oracle Service
Salesforce
Shopify
Topbox
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Xeeit

Date Founded

2023

Company Location

United States

Company Website

www.xeeit.com

Company Facts

Organization Name

Quiq

Date Founded

2015

Company Location

United States

Company Website

quiq.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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