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What is Xeno?

Maximizing revenue from your existing customer base necessitates a deep insight into your audience, enabling the creation of targeted campaigns across numerous channels at an accelerated pace. In the wake of the Covid pandemic, as traditional shoppers increasingly shift to online platforms, it becomes crucial to comprehend customer behaviors in both digital and physical spaces. Xeno’s Customer Data Platform (CDP) addresses this need by offering a holistic 360-degree perspective of your customers, merging information from e-commerce transactions, point-of-sale systems, loyalty initiatives, and customer feedback. By harnessing Xeno’s sophisticated AI capabilities, businesses can identify customers who are more likely to shop online or in-store, as well as those poised to buy specific advertised products, ultimately enhancing the conversion rates of your marketing efforts. This innovative approach enables you to maximize the revenue potential of each marketing initiative without the labor-intensive task of segment identification. Despite marketers' aspirations to run relevant campaigns seamlessly across various channels, many struggle with the complexity of this daily endeavor. Recognizing this challenge, we designed Xeno to help you effortlessly and effectively launch campaigns with pertinent messaging. Consequently, you can dedicate more time to expanding your business while maintaining meaningful engagement with your customers. In turn, this streamlined process leads to a more dynamic and responsive marketing strategy that adapts to the evolving needs of your clientele.

What is 1by1?

The effective integration and synchronization of diverse data sources related to customer interactions are vital for business success. This is accomplished through the ongoing real-time updates of customer information and the automation of communication workflows. The system is designed to be user-friendly and accessible to all areas of the organization, including executives, support staff, finance teams, production departments, and CRM specialists. A Customer Data Platform (CDP) acts as a central hub that gathers and organizes every customer interaction with a brand, providing a cohesive 360° view of various customer types and their behaviors. In the E-commerce sector, the array of data sources is often vast and varied. Partnerships with multiple digital organizations focused on improving customer experiences necessitate the collection of data that each partner maintains. Effective management of this extensive data is imperative for businesses aiming to enhance customer engagement and satisfaction. Moreover, leveraging this information can lead to more personalized marketing strategies and ultimately drive higher conversion rates.

Media

Media

Integrations Supported

Facebook
Instagram
OpsMavix
Pabbly Connect
Salesforce

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Xeno

Date Founded

2015

Company Location

India

Company Website

getxeno.com

Company Facts

Organization Name

Marketing 1by1

Date Founded

2015

Company Location

France

Company Website

marketing1by1.com

Categories and Features

Customer Loyalty

CRM
Customer Activity Tracking
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking

Marketing Automation

Not specified

Personalization

Not specified

Categories and Features

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Lead Scoring
Sales Intelligence
Segmentation
Website Visitor Tracking

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