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What is XnappDragon?

XnappDragon is a cutting-edge application designed for mobile workforce job management, accessible on smartphones, tablets, or computers, enabling the creation of jobs from virtually anywhere. This comprehensive field service solution is not only intuitive to use but also competitively priced, making it an attractive choice for businesses. It effortlessly connects with widely-used accounting platforms such as Xero, MYOB, and Quantum, and you can always reach out to inquire about integrations with other software. Property managers will find it especially useful, as clients can easily schedule, modify jobs, and view invoices, ensuring they remain informed throughout the process. The app includes location-based features, utilizing in-app GPS tracking for real-time staff visibility, while turn-by-turn navigation helps prevent any confusion during travel. The time saved on administrative tasks can amount to 20 hours a week, providing the freedom to either increase your workload or enjoy leisure activities like a day on the water. With web access available, there's no requirement for software or hardware installations in your office, promoting a more streamlined workflow. Additionally, the ability to capture customer signatures upon job completion not only enhances internal processes but also minimizes disputes, fostering clarity and satisfaction for both clients and service providers. This level of efficiency and communication is crucial for maintaining strong client relationships in today’s competitive market.

What is Key2Act?

Our Signature solutions deliver crucial insights into the real-time data that companies in the field service and construction sectors need for effective decision-making and maintaining profitability. Signature enables organizations to efficiently oversee service operations, reduce costs, and increase revenue. With MobileTech, technicians are provided with dependable technology that enhances their productivity and allows them to deliver exceptional customer service. They can efficiently manage service requests and job schedules, ensuring they access the required information on their initial attempt. The launch of Schedule simplifies the oversight of work assignments, enabling dispatchers and resource coordinators to easily view, organize, and arrange appointments and tasks. By reducing repetitive tasks, Schedule not only conserves valuable time in data management but also improves communication, resulting in a better experience for customers. Additionally, this cohesive approach promotes a smoother workflow, ultimately leading to increased operational success and higher customer satisfaction. Overall, the integration of these solutions empowers businesses to thrive in a competitive landscape.

Media

Media

Integrations Supported

DocLink
DynamicPoint Portals
EasyAP365
EasyEXP365
Quadra

Integrations Supported

DocLink
DynamicPoint Portals
EasyAP365
EasyEXP365
Quadra

API Availability

Has API

API Availability

Has API

Pricing Information

$7.95 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Xlerate Technologies

Date Founded

2004

Company Location

New Zealand

Company Website

www.xnappdragon.com

Company Facts

Organization Name

KEY2ACT

Date Founded

1995

Company Location

United States

Company Website

www.key2act.com

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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