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What is Xtime?

Enhance your dealership's profitability with a holistic service experience solution aimed at improving every facet of your operations. Are you ready to boost your revenue generated from fixed operations? Cultivate customer loyalty with a cohesive service experience platform. Xtime is revolutionizing the ownership journey for automotive manufacturers and service departments at dealerships, significantly increasing customer retention rates, satisfaction, and profitability. This software is specifically designed to deliver the experiences that consumers desire, emphasizing value, convenience, and trustworthiness. Introducing Spectrum, the first fully integrated, cloud-based management software tailored for auto repair shops, which empowers dealerships to offer an extraordinary automotive ownership experience, transforming new customers into repeat patrons. From the first point of contact through to the checkout and beyond, Spectrum guarantees a superior service experience that aligns with customer expectations while promoting essential growth in automotive parts and service sectors. In today's rapidly changing market, adopting such cutting-edge solutions can significantly differentiate your dealership from its rivals, leading to long-term success. Embracing innovation not only enhances service delivery but also positions your dealership for sustained excellence in customer engagement.

What is AlertMiner?

We convert your data into meaningful insights that drive action. AutoAlert’s platform forecasts customer behavior, identifying those poised for an immediate upgrade. AlertMiner aggregates a wide range of customer metrics into a unified summary, which helps in developing an effective engagement strategy. The predictive analytics scoring system emphasizes your best opportunities, while clear alerts clarify the reasoning behind these insights. Additionally, dynamic phone scripts optimize the calling process, improving overall efficiency. As a trailblazer in the automotive industry, AutoAlert introduced the first Customer Experience Management (CXM) Platform and continues to spearhead innovation in automotive intelligence software. AlertMiner reveals which customers are most likely to make a purchase today, thereby maximizing profitability for car dealerships. The AutoAlert platform is designed for intuitive use across all dealership departments, promoting collaboration around data to enhance both sales and service opportunities, and ensuring a seamless customer experience. With a strong dedication to cutting-edge data-mining solutions, AutoAlert not only bolsters customer relationships but also fosters loyalty, reinforcing its status as an industry frontrunner. By leveraging sophisticated analytics and insights, AutoAlert enables dealerships to not only meet challenges but thrive in a competitive market landscape. This approach ultimately allows dealerships to create personalized experiences that resonate with customers, further solidifying their market presence.

Media

Media

Integrations Supported

Volie
ADAM DMS
ActivEngage
Autosoft
Braintree
Brooke.ai
CDK Global
Dealer.com
DealerBuilt
Dealertrack DMS
Gubagoo
Mia
Numa
Pam
Vida
VinSolutions Connect CRM
mScanAPI®
vAuto

Integrations Supported

Volie
ADAM DMS
ActivEngage
Autosoft
Braintree
Brooke.ai
CDK Global
Dealer.com
DealerBuilt
Dealertrack DMS
Gubagoo
Mia
Numa
Pam
Vida
VinSolutions Connect CRM
mScanAPI®
vAuto

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cox Automotive

Date Founded

2014

Company Location

United States

Company Website

xtime.com

Company Facts

Organization Name

AutoAlert

Company Location

United States

Company Website

www.AutoAlert.com

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

Data Mining

Data Extraction
Data Visualization
Fraud Detection
Linked Data Management
Machine Learning
Predictive Modeling
Semantic Search
Statistical Analysis
Text Mining

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