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What is Xtime?

Enhance your dealership's profitability with a holistic service experience solution aimed at improving every facet of your operations. Are you ready to boost your revenue generated from fixed operations? Cultivate customer loyalty with a cohesive service experience platform. Xtime is revolutionizing the ownership journey for automotive manufacturers and service departments at dealerships, significantly increasing customer retention rates, satisfaction, and profitability. This software is specifically designed to deliver the experiences that consumers desire, emphasizing value, convenience, and trustworthiness. Introducing Spectrum, the first fully integrated, cloud-based management software tailored for auto repair shops, which empowers dealerships to offer an extraordinary automotive ownership experience, transforming new customers into repeat patrons. From the first point of contact through to the checkout and beyond, Spectrum guarantees a superior service experience that aligns with customer expectations while promoting essential growth in automotive parts and service sectors. In today's rapidly changing market, adopting such cutting-edge solutions can significantly differentiate your dealership from its rivals, leading to long-term success. Embracing innovation not only enhances service delivery but also positions your dealership for sustained excellence in customer engagement.

What is DAS Technology?

DAS Technology presents a cutting-edge Customer Data and Experience Platform (CDXP) that harnesses artificial intelligence to empower automotive retailers in improving lead response times, elevating customer engagement, and maximizing revenue through integrated data and automation. This platform merges sales, service, and retention data into a patented system that evolves based on results, adapting strategies automatically without requiring manual input or constant dashboard monitoring. By delivering swift responses to online leads in just seconds, it incorporates multi-vehicle quotes and fosters long-term customer relationships through nurturing strategies, while its omnichannel messaging features facilitate customized communication via email, text, chat, video, and social media. Specifically engineered to manage a large segment of the automotive customer journey, the platform captures various touchpoints from the initial research stage through to ownership, and it flawlessly integrates with dealership CRMs and other marketing tools to maintain a unified data framework. This holistic methodology not only simplifies operational processes but also significantly enhances the customer experience, ultimately leading to improved results for automotive retailers, paving the way for sustained business growth. Such innovative technology marks a notable advancement in the automotive industry's approach to customer relationship management.

Media

Media

Integrations Supported

Autosoft
CDK Global
Dealertrack DMS
VinSolutions Connect CRM
ADAM DMS
ActivEngage
Braintree
Brooke.ai
DealerBuilt
Mia
Numa
Volie
vAuto

Integrations Supported

Autosoft
CDK Global
Dealertrack DMS
VinSolutions Connect CRM
Amazon
AutoPoint
Facebook
Google
Microsoft 365
Tekion
TikTok

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Cox Automotive

Date Founded

2014

Company Location

United States

Company Website

xtime.com

Company Facts

Organization Name

DAS Technology

Date Founded

2007

Company Location

United States

Company Website

dastechnology.com

Categories and Features

Categories and Features

Auto Dealer

Not specified

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