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What is Xtime?

Enhance your dealership's profitability with a holistic service experience solution aimed at improving every facet of your operations. Are you ready to boost your revenue generated from fixed operations? Cultivate customer loyalty with a cohesive service experience platform. Xtime is revolutionizing the ownership journey for automotive manufacturers and service departments at dealerships, significantly increasing customer retention rates, satisfaction, and profitability. This software is specifically designed to deliver the experiences that consumers desire, emphasizing value, convenience, and trustworthiness. Introducing Spectrum, the first fully integrated, cloud-based management software tailored for auto repair shops, which empowers dealerships to offer an extraordinary automotive ownership experience, transforming new customers into repeat patrons. From the first point of contact through to the checkout and beyond, Spectrum guarantees a superior service experience that aligns with customer expectations while promoting essential growth in automotive parts and service sectors. In today's rapidly changing market, adopting such cutting-edge solutions can significantly differentiate your dealership from its rivals, leading to long-term success. Embracing innovation not only enhances service delivery but also positions your dealership for sustained excellence in customer engagement.

What is JOY?

JOY represents a groundbreaking advancement in artificial intelligence designed to revolutionize remote diagnostics in the automotive industry. More than a mere technological tool, JOY acts as a trustworthy companion, diligently collecting, analyzing, and optimizing data from a multitude of manufacturers through our advanced remote diagnostics platform. She embodies both an intelligent resource and a steadfast collaborator, aiding both customers and automotive specialists in rapidly identifying and resolving technical challenges with enhanced efficiency. With her inherent learning capabilities, JOY consistently improves her intelligence with every interaction and new set of data she encounters. Utilizing the combination of our remote diagnostics platform and JOY's capabilities allows for quicker and more accurate identification of vehicle issues. Furthermore, her skill in gathering and interpreting information from diverse manufacturers enables her to recognize and analyze patterns in faults across various brands, which significantly boosts diagnostic precision. This comprehensive strategy not only simplifies the diagnostic workflow but also equips technicians with valuable insights into trends in vehicle performance, ultimately enhancing the overall service quality. JOY's commitment to continuous improvement ensures that she remains at the forefront of automotive diagnostic technology.

Media

Media

Integrations Supported

ADAM DMS
ActivEngage
Autosoft
Braintree
Brooke.ai
CDK Global
Dealer.com
DealerBuilt
Dealertrack DMS
Gubagoo
Mia
Numa
Pam
Vida
VinSolutions Connect CRM
Volie
vAuto

Integrations Supported

ADAM DMS
ActivEngage
Autosoft
Braintree
Brooke.ai
CDK Global
Dealer.com
DealerBuilt
Dealertrack DMS
Gubagoo
Mia
Numa
Pam
Vida
VinSolutions Connect CRM
Volie
vAuto

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cox Automotive

Date Founded

2014

Company Location

United States

Company Website

xtime.com

Company Facts

Organization Name

DC Connected Car

Date Founded

2020

Company Location

Germany

Company Website

www.dc-connected.ai/en

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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