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What is Xtime?

Enhance your dealership's profitability with a holistic service experience solution aimed at improving every facet of your operations. Are you ready to boost your revenue generated from fixed operations? Cultivate customer loyalty with a cohesive service experience platform. Xtime is revolutionizing the ownership journey for automotive manufacturers and service departments at dealerships, significantly increasing customer retention rates, satisfaction, and profitability. This software is specifically designed to deliver the experiences that consumers desire, emphasizing value, convenience, and trustworthiness. Introducing Spectrum, the first fully integrated, cloud-based management software tailored for auto repair shops, which empowers dealerships to offer an extraordinary automotive ownership experience, transforming new customers into repeat patrons. From the first point of contact through to the checkout and beyond, Spectrum guarantees a superior service experience that aligns with customer expectations while promoting essential growth in automotive parts and service sectors. In today's rapidly changing market, adopting such cutting-edge solutions can significantly differentiate your dealership from its rivals, leading to long-term success. Embracing innovation not only enhances service delivery but also positions your dealership for sustained excellence in customer engagement.

What is Tekmetric?

Tekmetric serves as a comprehensive management solution tailored for auto repair shops, allowing businesses to establish customer profiles, manage scheduling, and upload multimedia content while creating repair orders that utilize integrated labor guides. Additionally, it enables users to monitor inventory levels, track parts and job workflows, customize labor and shop fees, and apply taxes. Users can also communicate with customers via email and text, assess job profitability, and analyze metrics related to gross sales and technician working hours, among a plethora of other features that enhance operational efficiency. This tool is designed to streamline the workflow of repair shops, ultimately facilitating better customer service and financial management.

Media

Media

Integrations Supported

ADAM DMS
ActivEngage
CDK Global
Dealer.com
Dealertrack DMS
Pam
Spyne
Vida
Volie
vAuto

Integrations Supported

Autoflow
Broadly
Flock
KUKUI
PartsTech
QuickBooks Online
Service-Intel
SmartCallz
Treadstock

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Price based per shop, Unlimited users, Constantly updated

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cox Automotive

Date Founded

2014

Company Location

United States

Company Website

xtime.com

Company Facts

Organization Name

Tekmetric

Date Founded

2017

Company Location

United States

Company Website

info.tekmetric.com/tekmetric-demo

Categories and Features

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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