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What is Youzer?

This distinctive user repository offers real-time insights into the arrivals and departures of employees, temporary staff, service providers, and others. It enables you to initiate actions for account suspension or creation using customizable packages you have developed. Youzer integrates seamlessly with all your applications to track and assess all access accounts effectively. It is essential to regularly confirm that each employee's authorizations are in alignment. Access should be granted appropriately to ensure everyone can obtain what they require. Continuous evaluation of accounts that lack proper authorizations, show inconsistencies, or have access rights issues, as well as those involved in sensitive security groups, is crucial. The type of user, be it a salesperson, technician, or consultant, will dictate the specific account that needs to be established. With the help of resource packages, you can ensure that each individual is provided with the correct accounts tailored to their roles. This systematic approach not only enhances security but also improves operational efficiency across your organization.

What is Alemba Service Manager?

Alemba Service Manager is an IT Service Management Tool that aligns with ITIL standards and prioritizes the efficient handling of requests. With a legacy spanning 25 years, it enables organizations to swiftly address business needs by streamlining request fulfilment through automated workflows. Alemba's distinctive pricing model accommodates varying levels of involvement across different teams in your organization, ensuring accessibility for all user types. Furthermore, Alemba boasts a robust consulting framework and unparalleled expertise in the Service Management sector, emphasizing customer satisfaction. This comprehensive approach positions Alemba exceptionally well to implement a complete Service Management Project tailored to the specific needs of your organization. By leveraging its experience and customer-centric strategies, Alemba aims to enhance operational efficiency and improve overall service delivery.

Media

Media

Integrations Supported

Jira
Microsoft 365
Microsoft Teams
Slack
360Learning
Aircall
Azure DevOps Projects
Eurecia
Freshdesk
Intercom
Microsoft Defender XDR
Microsoft Intune
Microsoft System Center Operations Manager (SCOM)
Nagios Core
Nextcloud
Power BI Embedded
SNOW
ServiceNow
TeamViewer
myCred

Integrations Supported

Jira
Microsoft 365
Microsoft Teams
Slack
360Learning
Aircall
Azure DevOps Projects
Eurecia
Freshdesk
Intercom
Microsoft Defender XDR
Microsoft Intune
Microsoft System Center Operations Manager (SCOM)
Nagios Core
Nextcloud
Power BI Embedded
SNOW
ServiceNow
TeamViewer
myCred

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

YOUZER

Date Founded

2017

Company Location

France

Company Website

www.youzer.net

Company Facts

Organization Name

Alemba

Date Founded

2007

Company Location

United Kingdom

Company Website

alemba.com

Categories and Features

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

User Provisioning and Governance

Access Governance
Access Verification Workflow
Audits / Reports
Automatic Provisioning / Deprovisioning
Delegated Access Authorization
Identity Synchronization
Lifecycle Management
Multi-Factor Authentication (MFA)
Password Management
Policy Enforcement
Single Sign-On (SSO)
User Self-Service

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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