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What is Yana Automotive Solution ?

Founded in 2012, Technosoft Automotive has quickly risen to be recognized as one of the leading global ISV solution providers for Microsoft Dynamics. Our extensive portfolio includes various automotive solutions such as distribution systems, dealer management systems (DMS), and customer relationship management (CRM) tools. At the forefront of our offerings is Yana Automotive Solution, which proudly serves around 1,400 dealers and supports a user base of 33,000. Additionally, this robust platform efficiently manages 205,000 vehicle orders along with 1.1 million repair orders, showcasing its capability to streamline operations in the automotive sector. Our commitment to innovation and excellence continues to drive our success in the industry.

What is Salesforce Agentforce Automotive?

Agentforce Automotive is Salesforce’s AI-first CRM platform tailored to the unique needs of the automotive industry. Previously known as Automotive Cloud, it connects driver, vehicle, sales, and service data within a unified ecosystem. The platform delivers a comprehensive view of each driver’s lifecycle, from initial purchase through ongoing service and renewal. AI agents provide proactive alerts, intelligent recommendations, and actionable insights directly in the flow of work. Sales and service teams can quickly access context-rich data to resolve issues and strengthen customer relationships. Automotive Cloud simplifies the management of leases, warranties, claims, and dealership interactions. Personalized engagement tools enable immersive experiences that extend beyond the showroom. Integrated automation reduces administrative workload and boosts employee productivity. With Data 360, organizations can harmonize driver and vehicle profiles that evolve over time. MuleSoft connectors integrate critical automotive systems and legacy applications. Marketing Cloud and Commerce Cloud extend personalized campaigns and digital storefront experiences. Agentforce Automotive enables OEMs and dealers to deliver connected, data-driven experiences that drive loyalty, revenue growth, and operational excellence.

Media

Media

Integrations Supported

Microsoft Dynamics 365

Integrations Supported

Collate
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Technosoft Automotive

Date Founded

1996

Company Location

Singapore

Company Website

www.technosoft.com.sg/

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/automotive/cloud/

Categories and Features

Auto Dealer

Accounting
Contact Database
Customer Database
Document Management
F&I Management
Inventory Management
New Car Dealer
Online Inventory
Parts Management
Sales Management
Service Department
Website Integration

Automotive CRM

Not specified

Dealership Management

Not specified

Categories and Features

Automotive CRM

Not specified

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