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What is Yandex SpeechKit?
Technologies driven by machine learning for speech recognition have led to the creation of innovative voice assistants, improved efficiency in call center workflows, and better monitoring of service quality, among other uses. Your organization can now leverage the advanced technology behind the award-winning Alice voice assistant. With SpeechKit, you can achieve accurate speech interpretation within moments, allowing for quick and effective communication for your clients' voice assistants. You have the choice between two versions: the comprehensive option, which develops an intelligent voice assistant, and the adaptive version, which grants your brand a unique voice in just a month. This service is designed for clients who demand meticulous control over speech processing and synthesis within their ecosystems. SpeechKit’s machine learning models are primed for deployment in your infrastructure, with flexible options that range from hybrid configurations to fully on-premise setups that are ideal for handling sensitive information. Additionally, the service supports various audio formats, including MP3, LPCM, and OggOpus, providing a high degree of versatility in audio management. This extensive selection empowers businesses to customize their speech technology solutions according to their unique operational requirements, resulting in increased satisfaction and efficiency. Ultimately, integrating such tailored solutions can lead to significant enhancements in customer experience and operational effectiveness.
What is RedRoute?
RedRoute operates as a voice assistant, mimicking the role of a call center representative to effectively handle and resolve customer queries. It integrates flawlessly with both your telephone and customer management systems, making customer updates a breeze. When RedRoute encounters an issue it cannot resolve, the call is efficiently handed off to your live agents. Our solution is particularly beneficial for businesses within the transportation and eCommerce industries, and we are consistently working to improve our offerings. We offer a thorough 30-day free trial that begins once you automate your first call, with numerous clients managing to complete the setup in less than an hour and seeing instant cost reductions. Tailored specifically to your needs, our service allows you to connect your existing software through a wide array of over 30 integrations; after you set your initial preferences, we handle the rest. Automation kicks in right after setup, enabling your team to focus on other communication methods, whether your business uses voice, SMS, or chat services. By choosing RedRoute, you will not only elevate your customer interaction experience but also significantly enhance your overall operational efficiency. Join us to experience a transformative shift in how you engage with your customers.
Integrations Supported
Aircall
Azure Marketplace
Five9
Genesys Cloud CX
Magento
Salesforce
Shopify
Talkdesk
Twilio
Yandex Cloud
Integrations Supported
Aircall
Azure Marketplace
Five9
Genesys Cloud CX
Magento
Salesforce
Shopify
Talkdesk
Twilio
Yandex Cloud
API Availability
Has API
API Availability
Has API
Pricing Information
$0.000020 per unit
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Yandex
Date Founded
1997
Company Location
Russia
Company Website
cloud.yandex.com/en/services/speechkit
Company Facts
Organization Name
RedRoute
Company Location
United States
Company Website
www.redroute.com
Categories and Features
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
