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Ratings and Reviews 3,261 Ratings

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ease
features
design
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ease
features
design
support

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What is Yay?

Designed for both large enterprises and emerging companies, the Yay.com business phone system presents a flexible and innovative communication platform that not only cuts costs but also enhances organizational adaptability. With user-friendly softphone applications compatible with your existing devices, remote and hybrid work becomes effortless and efficient. You can collaborate and communicate from anywhere in the world, allowing you to operate in a manner that suits your needs best. Yay excels in supporting distributed teams, whether they are in the office, at home, or on the move. Take advantage of a wide array of business functionalities, including CRM integrations, IVR call menus, call queuing, and much more. Start with a free trial today and discover how Yay.com can empower your business to flourish and succeed. Additionally, with its comprehensive tools and features, you can optimize your team's performance and improve customer interactions effectively.

What is RingCentral RingEX?

RingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.

What is IQ Telecom?

IQ Telecom provides customized software and solutions that cater to the specific requirements of different enterprises. Their broad spectrum of offerings, which features VoIP, IVR, Dialer, SIP Termination, and IP PBX Phone Systems, is designed to be both highly scalable and available in hosted (virtual) or on-premise configurations. This flexibility enables clients to cut down on expenses and conserve crucial time, thereby granting them a competitive edge in their sectors. Additionally, the ability to adapt these solutions guarantees that businesses can expand effortlessly while utilizing cutting-edge technology to improve their operational efficiency. By continuously evolving their services, IQ Telecom ensures that clients stay ahead in a rapidly changing market.

Media

Media

Media

Integrations Supported

APIANT
Bitrix24
Box
Capsule
Constant Contact
Dropbox
Google Workspace
Gravity Data
Jiminny
Okta
PCRecruiter
Pipedream
Pipedrive
Revamp CRM
RingCentral Video
ServiceNow
TeamSupport
Trelica
Zendesk
Zoho CRM

Integrations Supported

APIANT
Bitrix24
Box
Capsule
Constant Contact
Dropbox
Google Workspace
Gravity Data
Jiminny
Okta
PCRecruiter
Pipedream
Pipedrive
Revamp CRM
RingCentral Video
ServiceNow
TeamSupport
Trelica
Zendesk
Zoho CRM

Integrations Supported

APIANT
Bitrix24
Box
Capsule
Constant Contact
Dropbox
Google Workspace
Gravity Data
Jiminny
Okta
PCRecruiter
Pipedream
Pipedrive
Revamp CRM
RingCentral Video
ServiceNow
TeamSupport
Trelica
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

$6.99 per user per month
Free Trial Offered?
Free Version

Pricing Information

$19.99/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Yay.com

Date Founded

2014

Company Location

United Kingdom

Company Website

www.yay.com

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Company Facts

Organization Name

IQ Telecom

Date Founded

2001

Company Location

United States

Company Website

www.iqtelecom.net

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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