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What is Ybug?

Ybug provides website users with the ability to give visual feedback through annotated screenshots, all while collecting important contextual information about their browsing conditions. With this tool, you can obtain crucial insights that facilitate the effective resolution of bugs. In addition to user feedback, Ybug gathers essential data such as details about the browser environment and any Javascript console outputs. Users can capture screenshots, highlight specific sections, and employ a virtual pencil to draw or insert shapes like arrows and rectangles for clarity. Moreover, Ybug allows for seamless integration with your brand identity, offering customization options for colors, text, languages, and other features to align with your style. This all-encompassing tool guarantees that you have everything needed to tackle issues swiftly and effectively. Ybug also automatically collects various environmental details, including the website URL, the user's browser type, operating system, and screen size, while keeping track of any Javascript errors and console outputs. Consequently, debugging transforms into a straightforward process, leading to faster resolutions and enhanced user experiences, making Ybug an invaluable resource for any website management team.

What is Shake?

You receive reports immediately, automatically enhanced with a plethora of important information, allowing you to tackle them fifty times faster. Users can easily report bugs by shaking their phone, which enables them to give feedback without leaving your app. When they shake their device, Shake is triggered, promoting effortless communication of their concerns. You have the ability to collect any necessary data from the user's device, and the .setMetadata() function simplifies the customization of this information to suit your debugging requirements. Furthermore, you can monitor user interaction within your app, log custom events using .log(), and keep an eye on all network activities prior to them submitting a bug report. The web dashboard provides you with the tools to filter and identify specific bugs, such as those reported from iPad Airs that were in landscape mode while offline. You'll receive immediate bug notifications in your team chat and can automate task creation directly in your chosen issue tracker. Shake is crafted to integrate effortlessly with the tools your team already employs, boosting productivity while ensuring that the bug reporting process is as effective as possible. This streamlined approach not only accelerates the resolution of problems but also greatly enhances the overall experience for users. With this system in place, teams can focus more on innovation rather than being bogged down by lengthy bug resolution processes.

Media

Media

Integrations Supported

Asana
Azure DevOps Server
Backbase
ClickUp
Crashlytics
Firebase
GYANT
GitHub
Jira
Slack
Stackreaction
Trello
Zapier
Zoho CRM

Integrations Supported

Asana
Azure DevOps Server
Backbase
ClickUp
Crashlytics
Firebase
GYANT
GitHub
Jira
Slack
Stackreaction
Trello
Zapier
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ybug

Date Founded

2016

Company Location

Czech Republic

Company Website

ybug.io

Company Facts

Organization Name

Shake

Company Location

United States

Company Website

www.shakebugs.com

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

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