Ratings and Reviews 5 Ratings

Total 3 out of 5 stars
ease 4 out of 5 stars
features 3.5 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 4 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 4 out of 5 stars

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What is Yelp Guest Manager?

Yelp Guest Manager is a comprehensive tool designed to streamline the operations of restaurants and hospitality venues, greatly enhancing the guest experience from the initial booking to when they are seated. By incorporating advanced waitlist management, online reservations, and efficient communication features, it helps businesses effectively manage guest flow and decrease waiting times. With capabilities such as real-time updates on table status, customizable reservation choices, and automated reminders, it ensures optimal seating arrangements while minimizing the chances of no-shows. Additionally, Yelp Guest Manager integrates with Yelp's vast community, enabling establishments to attract more customers through seamless online booking. In addition to boosting operational efficiency, it also delivers crucial insights into customer preferences and reviews, allowing businesses to provide exceptional service and build lasting relationships with their customers. Moreover, this platform is indispensable for businesses aiming to succeed in a competitive landscape, guaranteeing that they not only meet but often surpass guest expectations consistently. Its robust features make it an essential asset for any hospitality venue looking to elevate its customer service and operational effectiveness.

What is CAKE POS?

CAKE offers comprehensive solutions that enhance every facet of the dining experience. Their restaurant management software is designed to support business growth by streamlining processes such as point of sale transactions, online ordering, and managing tables and waitlists effectively. With these tools, restaurants can optimize operations and improve customer satisfaction.

Media

Media

Integrations Supported

Olo
Google
Instagram
Sitejet
TikTok
Yelp
Yelp Host

Integrations Supported

Olo
7shifts
CAKE Guest Manager
Checkmate
CheddrSuite
ChefTab
DoorDash
Paytronix
QuickBooks Online
Restaurant365
Spendgo
SpotOn Teamwork
Uber Eats
eCard Systems

API Availability

API Availability

Pricing Information

$129 per month

Pricing Information

$69/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

restaurants.yelp.com/products/yelp-guest-manager/

Company Facts

Organization Name

Mad Mobile

Date Founded

2010

Company Location

United States

Company Website

trycake.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Waitlist Management

Waitlist

Not specified

Categories and Features

Bakery

Accounting Management
Customer Management
Inventory Management
Sales History
Sales Management

Bar POS

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Menu

Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
QR Code Menus

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing

Point of Sale

Gift Card Management
Loyalty Program
Restaurant POS

Restaurant Management

Billing & Invoicing
Employee Management
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking

Restaurant Marketing

Email Marketing
Feedback Management
Loyalty Management
Online Ordering

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Waitlist

Not specified

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