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support 3 out of 5 stars

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What is Yelp Guest Manager?

Yelp Guest Manager is a comprehensive tool designed to streamline the operations of restaurants and hospitality venues, greatly enhancing the guest experience from the initial booking to when they are seated. By incorporating advanced waitlist management, online reservations, and efficient communication features, it helps businesses effectively manage guest flow and decrease waiting times. With capabilities such as real-time updates on table status, customizable reservation choices, and automated reminders, it ensures optimal seating arrangements while minimizing the chances of no-shows. Additionally, Yelp Guest Manager integrates with Yelp's vast community, enabling establishments to attract more customers through seamless online booking. In addition to boosting operational efficiency, it also delivers crucial insights into customer preferences and reviews, allowing businesses to provide exceptional service and build lasting relationships with their customers. Moreover, this platform is indispensable for businesses aiming to succeed in a competitive landscape, guaranteeing that they not only meet but often surpass guest expectations consistently. Its robust features make it an essential asset for any hospitality venue looking to elevate its customer service and operational effectiveness.

What is Hostme?

Hostme is a user-friendly, cloud-based reservation and table management software specifically designed for restaurant owners. Its intuitive interface provides all the essential tools needed for restaurant managers to efficiently oversee their dining area, staff, and servers. Compatible with nearly any device, Hostme was crafted with valuable insights from customers and the unique needs of the restaurant industry. Users can seamlessly accept online reservations, allocate tables and servers, manage waitlists, and keep track of guest preferences. The best part? This application is offered at a straightforward monthly fee that includes unlimited parties, ensuring transparency with no unexpected charges or complicated terms. We've put our expertise into developing this innovative solution. With Hostme, managing your restaurant becomes a hassle-free experience.

Media

Media

Integrations Supported

Facebook
Google
Instagram
Google Maps
Olo
Sitejet
TikTok
Yelp
Yelp Host

Integrations Supported

Facebook
Google
Instagram
Tripadvisor
WhatsApp

API Availability

API Availability

Has API

Pricing Information

$129 per month

Pricing Information

$109 per month
2 plans available:
$109/month Mezzo - Unlimited parties
$169/month Grande - Unlimited partied plus customizations
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

restaurants.yelp.com/products/yelp-guest-manager/

Company Facts

Organization Name

Hostme

Date Founded

2014

Company Location

United States

Company Website

www.hostmeapp.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Waitlist Management

Waitlist

Not specified

Categories and Features

Online Ordering

Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Secure Payment Processing
White-Label

Restaurant Management

Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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